AddressJob Number 24018600
Job Category Sales & Marketing
Location W Edinburgh, 1 St James Square, Edinburgh, Scotland, United Kingdom
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Management
W Edinburgh is hiring its first Account Director – Travel Industry Sales to join the team! We invite you to play an integral part in bringing to life this unique brand in Edinburgh.
Explore an exciting new career path at W Hotels where your natural talent is celebrated. W Hotel’s work culture is uniquely designed to spark your imagination and curiosity while bringing the W experience to life for guests.
ABOUT THE BRAND
Ignite Curiosity, Expand Worlds. W Hotels are a place to experience life. We’re here to open doors and open minds. With us, there’s always more. We dare to deliver a different kind of luxury. One that revels in bold ideas and indulges in the unexpected. We believe luxury is the freedom to be yourself and explore desires: whatever, whenever.
ABOUT THE PROPERTY
W Edinburgh will bring bold architecture and a vibrant lifestyle offering to the Scottish capital. Behind a façade featuring a winding steel ribbon – reflecting the city’s festival spirit – this 12-storey structure will be the centerpiece of Nuveen Real Estate (https://www.nuveen.com/global/) ’s Edinburgh St James Quarter, incorporating retail, leisure and entertainment facilities along with residential apartments.
This W hotel aims to help redefine the city’s hospitality landscape. Accordingly, it’ll fuse the brand’s signature amenities with modern design and W Happenings, highlighting what’s new in design, fashion, music and culture.
The new W hotel will accommodate guests across 244 stylish guestrooms, including 42 suites. While staying here, guests will benefit from the brand’s signature Whatever / Whenever service philosophy.
A real highlight of this property will be its rooftop bar and outdoor terrace, pairing exciting cocktails and cuisine with 360-degree views over the historic city. Among the other noteworthy amenities planned are the W Lounge, a restaurant collaboration with SUSHI SAMBA, a FIT workout facility and an AWAY spa, with special functions hosted in 2,450 sq ft of modern event space.
ABOUT THE ROLE
Reporting to the Director of Sales, the Travel IndustryAccount Director – Travel Industry Sales at W Edinburgh will be a member of the sales team, responsible for driving consortia, leisure and wholesale business from different markets.
We are looking for someone who is organized, detail-oriented and switched-on!
As Account Director – Travel Industry Sales, key aspects of your role will include:
Work with the Director of Sales to ensure understanding of sales strategy and effective implementation of this strategy for your responsible segments
Travel to key feeder markets on business trips to build and strengthen relationships with existing and new customers to create leads for future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.
Analyze market information by using sales systems and implement strategy to achieve the property’s financial room and catering goals/targets
Works collaboratively with GSOs, Convention Bureau, 3rd party intermediaries and other hotel counterparts to drive revenue, ensure customer satisfaction and increase market share.
Participate in various Industry Sales calls, tradeshows, roadshows, throughout the year both domestically and possibly internationally, in assigned market sources to educate and generate awareness
Develop networking opportunities through active participation in various community and professional associations and industry
Conduct site inspections with clients as well as coordinating FAM tours to ensure they are conducted in a methodical fashion adhering to the core standard.
Develop account strategies to capture new consortia key accounts
Meets and exceeds individual revenue goals/targets. Effectively manage customers budgets to maximize revenue and meet customer needs and identify opportunities to up-sell products and services throughout the sales process.
Develop and manage relationships with key stakeholders, both internal and external through sales calls individually or with members of sales team to acquire new business and/or close on business
Work collaboratively with off-property sales channels to ensure the property needs are being achieved and the sales efforts are complementary, not duplicative
Execute and support the operational aspects of business booked (e.g., generating proposals, writing contracts, customer correspondence, etc.)
Responds promptly to incoming inquiries within their market segment and follows up to ensure utmost guest satisfaction.
Develop teamwork throughout your team and with other departments
Play a significant role in training and mentoring junior members of the team
Be a W brand ambassador, ensuring the brand’s voice is present in your interactions with guests and talent
Understand the overall market - competitors’ strengths and weaknesses, economic trends, supply, and demand etc. and knows how to compete against them.
Close the best opportunities for the location based on market conditions and location needs.
Gain understanding of the location’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution
Our ideal Account Director – Travel Industry Sales is someone who has:
The ability to build and maintain positive relationships with key stakeholders
Strong organization and multi-tasking skills
Sophisticated communication skills
Previous experience working in luxury hotel sector
Previous experience working with consortia, leisure, retail and other markets
A positive mindset
A genuine passion for their role
In return for your hard work, we give you:
World class training and development, including leadership development
Unlimited career opportunities (internationally and locally)
Bonus plan
Enhanced holiday entitlement – (including bank holidays) and increasing with length of service
Company pension scheme
Private medical insurance
Wellness and mental health programmes
Discounted accommodation, food and beverage in over 9,000 hotels all over the world!
Discounts for your friends and family
ABOUT THE PROPERTY
W Edinburgh will bring bold architecture and a vibrant lifestyle offering to the Scottish capital. Behind a façade featuring a winding steel ribbon – reflecting the city’s festival spirit – this 12-storey structure will be the centerpiece of Nuveen Real Estate’s Edinburgh St James Quarter, incorporating retail, leisure and entertainment facilities along with residential apartments.
This W hotel aims to help redefine the city’s hospitality landscape. Accordingly, it’ll fuse the brand’s signature amenities with modern design and W Happenings, highlighting what’s new in design, fashion, music and culture.
The new W hotel will accommodate guests across 244 stylish guestrooms, including 45 suites. While staying here, guests will benefit from the brand’s signature Whatever / Whenever service philosophy.
A real highlight of this property will be its rooftop bar and outdoor terrace, pairing exciting cocktails and cuisine with 360-degree views over the historic city. Among the other noteworthy amenities planned are the W Lounge, a restaurant collaboration with SUSHISAMBA, a FIT workout facility and an AWAY spa, with special functions hosted in 2,450 sq ft of modern event space.
If this sounds like the perfect role for you, then apply to join the Sales team today!
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
