AddressOUR VISION: THE WORLD. SUBSCRIBED.
Customers have changed. They're looking for new ways to engage with businesses. Consumers today have a new set of expectations. They want outcomes, not ownership. Customization, not generalization. Constant improvement, not planned obsolescence.
At Zuora, we do Modern Business. We're helping people subscribe to new ways of doing business that are better for people, companies and ultimately the planet. It's an approach resulting from the shift to the Subscription Economy that puts customers first by building recurring relationships instead of one-time product sales and focuses on sustainable growth. Through our leading expertise and multi-product suite, we are transforming all industries and working with the world's most innovative companies to monetize new business models, nurture subscriber relationships and optimize their digital experiences.
Our vision is "The World Subscribed" where one day every company will be a part of the Subscription Economy® (a phrase coined by our CEO, Tien Tzuo and author of the best selling book Subscribed).
THE TEAM
Zuora's leading, cloud-based software solution automates all subscription order-to-revenue operations in real-time for any business. Companies in any industry can launch new businesses, shift products to subscription, implement new pay-as-you-go pricing and packaging models, gain new insights into subscriber behavior, and disrupt market segments to gain competitive advantage.
Our growth story is only just beginning and our Sales team is pivotal in sustaining our rapid growth across the globe. We are looking for a relationship focused, outcome-oriented Enterprise Account Sales with an entrepreneurial spirit to help us take on this huge market opportunity.
As an Account Executive (Renewals) you'll focus on targeted $25M – $250M+ accounts across the Northern Europe region, enabling some of the most successful software, hardware, media, telecom and IOT companies to sustain rapid growth and transform their entire business. You'll work closely with our existing customers as a trusted advisor, further pioneering business transformation, expanding Zuora's footprint and value. You will be the CEO aka "ZEO" of your franchise and career – owning, driving the strategy and leading the sales cycle with a cross-functional team including our award-winning customer service team. Be challenged and supported as a salesperson to grow as you'll be surrounded by some of the brightest and most visionary people both in and outside of Zuora.
WHAT YOU'LL DO:
- Complete Zuora's in depth onboarding and sales training to become an expert in Zuora's messaging, products and services and unique sales approach.
- Develop your own account, territory, and opportunity plans to manage the complete sales cycles
to drive maximum value and adoption of Zuora's complete product portfolio.
- Secure expansion and identify cross-sell opportunities within your assigned book of business Exceed your quarterly and annual sales quota; identify opportunities and create a pipeline that will fuel the ongoing growth of your business
- Meet & Exceed Annual renewal targets
- Work cross functionally with our customer success, marketing, product and customer service teams to deliver outstanding results
- Accurately forecast profitable and predictable territory performance through adherence of our sales process
- Advocate your customers' implementations and maintain customer satisfaction by ensuring timely resolution any customer service related issues
WHAT YOU'LL NEED TO BE SUCCESSFUL
- 5+ years of solution sales experience managing SaaS sales and renewal cycles with demonstrated ownership of territory and account management
- Proven track record of consistent over-achievement of quotas, revenue goals and the ability to effectively identify and sell to C-level executives
- Passion for building long lasting customer relationships and working cross-functionally within a diverse team to deliver outstanding results
- Ability to align technology solutions to complex, multi-stakeholder business problems and utilize strategic thinking skills to solve customer problems
- Technologically adept and business acumen focused with outstanding communication both written and oral, negotiation and presentation skills
- Ability to work individually and on a collaborative team in a fast paced and continuously evolving environment
- Strong computer skills including the G-Suite, Microsoft Office (Word, PowerPoint, Excel) and Salesforce is a plus
- Bachelor's degree (sales training methodologies is a plus)
ABOUT ZUORA & OUR "ZEO" CULTURE
As the Subscription Economy leader, Zuora empowers today's innovative companies to nurture and monetize direct, digital relationships. Our award-winning multi-product portfolio now includes Zuora Revenue, Zuora Collect and Zuora Central Platform. More recently, we've added subscription experience platform Zephr to our family, further expanding our capabilities to serve as an intelligent hub that monetizes the complete quote to cash and revenue recognition process at scale.
Through our combination of technology and expertise, Zuora (NYSE: ZUO) helps more than 1,000 companies around the world, including BMC Software, Box, Caterpillar, General Motors, Penske Media Corporation, Schneider Electric, Siemens and Zoom nurture and monetize direct, digital customer relationships. Headquartered in Silicon Valley, Zuora operates offices around the world in the U.S., EMEA, APAC and LATAM.
"ZEO" Culture
At Zuora, we're building an inclusive, high-performance culture that every ZEO wants to subscribe to. We
want ZEOs at every level to feel valued, included, and inspired to innovate, connect and collaborate authentically as we pioneer the Subscription Economy. You'll be empowered to think like an owner, take initiative and together, with the support of your team you'll push each other to the next level and help transform business models everywhere.
To learn more visit www.zuora.com
Zuora is proud to be an Equal Employment Opportunity Employer.
Think, be and do you! At Zuora, different perspectives, experiences and contributions matter. Everyone counts. Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all.
Zuora does not discriminate on the basis of, and considers individuals seeking employment with Zuora without regards to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.
We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at)zuora.com.
