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Form of workACCOUNT MANAGER - HAMPTON, MIDDLESEX - C£45K BASIC PLUS CAR ALLOWANCE AND PRB
Do you have strong Account Management experience along with great customer service and organisational skills? Do you live near to Hampton, Middlesex and are interested in joining a progressive and motivated organisation? Then this is the role for you!
My client is an independent services company specialising in vehicle management based in Hampton. They are an established and forward thinking company who have this great opportunity within their AM team due to an internal restructure.
Accountabilities:
- To manage and control the day-to-day service delivery attributable to a portfolio of outsourced fleet management and leasing contracts
- To provide support and advise the account management team in delivering the services to the client base
- To cultivate multiple relationships within client organisations with decision makers and influencers at senior, board level through to the driver level
- To manage the production and delivery of comprehensive fleet management reports and contract performance data and review meetings to the client base
- To proactively advise and communicate with each client on areas of fleet management best practices including cost reduction and fleet availability
- To identify, evaluate and implement opportunities for service delivery improvements into the client base
- To utilise the support of the wider business departments in optimising high levels of service delivery to the client base
- To maximise contract revenues and margins within the existing scope of services provided to each client
- To be responsible for compiling, managing and delivering contract retention and extension bids within the portfolio
- To identify, promote and close opportunities for maximising profitability via the provision of additional services and products into the client base
- To forecast, monitor, evaluate and report on performance and management of each contract within the portfolio and provide regular updates to the Director of Client Management
- To be accountable along with the Business Development team and Support Services Team and wider departments where required in forming the on boarding team when implementing new contract wins into the client portfolio
- To provide regular progress updates and reports during new contract implementations to the Director of Client Management.
- To monitor the performance and potential of your Account Management team and provide the direction, training and motivation necessary to secure their optimum commitment, competency and maximum efficiency, making sure they adopt and uphold the Company’s Values, Mission and Givens
If you are a positive and professional team player with excellent communication skills and have previous experience in a similar role and/or in the fleet management industry please do apply.
