Account Manager

We are looking for a positive individual with a sales focus. Previous experience within the industry would be beneficial, however not a necessity.

A self-motivated individual with a bubbly personality working within the main sales and logistics office.

Provide internal sales and sales support from external BDM’s. Help maintain the smooth operation of the Saltash office; the role will include, but not be limited to:

• Incoming and outgoing customer sales and operations calls.
• Sending out of customer quotes.
• Liaising with external BDM’s regarding their customer area and strategy.
• Help build sales routes for external BDM’s through planning software.
• Handling customer queries and logistics.
• Checking customer quantities and upselling of accessories.
• Building and maintaining customer relations.
• Managing customer expectations.
• Organise full load haulage
• Utilize the CRM database to:
  
  • Key on sales orders accurately.
  • Produce associated sales and haulier paperwork.
  • Charge the customer the agreed pricing.

Invoice queries - With the assistance of the internal BDM manager

• Answering, investigation and solving customer invoicing queries.

Working closely with an external sales team member, to act as a "Buddy."

• Research and prospect sales leads through planning software (Barbour) to feed to your buddy.
• Sending out and chasing up customer quotes as requested by buddy.
• Keep all notes on customer activity via CRM for associated buddy.