Account Manager

Job Title: Account Manager 📈

About Our Client:

🌟 Join a dynamic and innovative organisation, a leader in manufacturing. With a strong focus on customer satisfaction, our client provides a range of services from production technical services to advanced after-sales support.

About The Job:

As an Account Manager, you will play a vital role in our client's success by managing a small team of Sales Coordinators and overseeing your own customer portfolio. Your responsibilities will include:

🔹 Leading and motivating your team to ensure professional support and guidance.

🔹 Acting as the primary contact for assigned customers.

🔹 Keeping customers updated on order schedules and liaising with Production Management for production efficiency.

🔹 Providing quotes, responding to customer inquiries, and escalating complaints when necessary.

🔹 Facilitating planning and production processes, generating works orders as per customer schedules.

🔹 Monitoring and reporting on potential risks and financial losses.

🔹 Handling sales orders, coordinating logistics, and ensuring high standards of customer care.

Qualifications, Skills, and Education Requirements:

🔸 Experience in managing or supervising a small team.

🔸 Excellent verbal and written communication skills.

🔸 Background in a customer-facing role.

🔸 Strong attention to detail and proactive problem-solving abilities.

🔸 Proficiency in Microsoft Outlook, Word, Excel, and Teams.

🔸 Ability to prioritise tasks and work independently.

Desirable:

🔹 Experience in a manufacturing environment.

🔹 Knowledge of ERP/MRP systems.

Benefits & Perks:

🌟 Enjoy a range of benefits that promote work-life balance and well-being:

🔸 25 days holiday, plus bank holidays.

🔸 Contributory pension scheme.

🔸 Early finish on Fridays.

🔸 Free staff parking.

🔸 Free fruit and selection of breakfasts.

🔸 Free eye care appointments.

🔸 Friendly and supportive team.

🔸 BBQs and Christmas parties.

Apply now to join our client's energetic and collaborative team and take your account management career to the next level! 🚀

Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.