Account Manager

Job Role: Account Manager
Location: Coleshill, Birmingham B46, Hybrid Role
Salary: Competitive

Contract: 12 Months FTC - Maternity Cover

Benefits: 25 days holiday, Pension, Life Assurance

As part of the Company Life Assurance, our employees are entitled to participate in an Employee Assistance Programme (EAP). This is a virtual benefit service which connects our Employees to third party specialists who can help to manage their health and wellbeing and that of their family. In addition to the EAP the service includes:

• Remote access to a UK based GP
• 2nd Opinion consultations
• Mental health assessments and physiotherapy.

Trakm8 is a UK based technology leader in fleet management, insurance telematics, connected car, and optimisation. Through IP owned technology, the Group uses AI data analytics collected from its installed base of telematics units to fine tune the algorithms that are used to produce its' solutions; these monitor driver behaviour, identify crash events, and monitor vehicle health to provide actionable insights to continuously improve the security and operational efficiency of both company fleets and private drivers.

The Group's product portfolio includes the latest data analytics and reporting portal (Trakm8 Insight), integrated telematics/cameras/optimisation, self-installed telematics units and one of the widest ranges of installed telematics devices. Trakm8 has over 255,000 connections.

Headquartered in Coleshill near Birmingham alongside its manufacturing facility, the Group supplies to the Fleet, Optimisation, Insurance and Automotive sectors to many well-known customers in the UK and internationally.

Trakm8 has been listed on the AIM market of the London Stock Exchange since 2005. Trakm8 is also recognised with the LSE Green Economy Mark.

We now have an exciting opportunity for an experienced Account Manager to join our Established Fleet Sales team here at the Head office in Coleshill.

Main Responsibilities of the role:

• Support Senior Account Managers on project implementation whilst engaging with Trakm8 stakeholders and the customer.
• Manage and grow Trakm8 accounts and maintain recurring revenue streams.
• Maximise opportunities by working with internal Sales & Support Teams
• On-boarding of new customers (Welcome pack, Customer Support set up, Hierarchy set up, users, follow up meeting and moving to BAU)
• Proactive management of assigned accounts and commercial opportunities - Regular meetings - MI Packs - Quarterly reviews.
• Effectively communicate our client requirements to Trakm8 development and operation Teams
• Secure a number of "NEW" telematics contracts.
• Development of an extensive pipeline of opportunities within existing
• Support the Fleet & Optimisation Sales Teams
• Develop new opportunities in the SME market.
• Develop an extensive knowledge of the Telematics market, emerging technologies, and communicate the findings to senior management and relevant departments.
• Assist in tenders and their subsequent completion.
• Accurate and timely;

o Forecasting

o Reporting

o Completion of visit reports

o Completion customer development plans

• Promote Trakm8 products and Services for our client's own use.
• Promote Trakm8 through attendance to conferences.
• Develop strong interdepartmental relationships.
• Adherence to Trakm8 corporate values and HR policies

Requirements:

• Account management experience
• Sales experience in a sales environment
• Technical Sales background - preferable
• Experience selling to senior management and SME business owners.
• Excellent presentation & questioning / listening skills.
• Documented ability to exceed sales targets consistently.
• Class leading account management.
• Strong understand of project management.
• Ability to sell complex solutions.
• Customer Focused
• Educated to degree level or equivalent experience.
• Excellent presentation skills
• The ability to engage with internal departments and drive project delivery.
• Be a confident self-starter capable of generating opportunities themselves.
• Experience of Telematics, Optimisation, or similar technologies
• Previous experience in Automotive, Insurance, Fleet management or logistics sales

This role requires screening in the below areas:

• 2 years of satisfactory Employment/Education References