Account Manager

We are looking for engaging and dynamic individuals to join the employer engagement team to support in the delivery of high-quality vacancies to our participants. These roles will be required to cover multiple sites across West Yorkshire to ensure that a consistent and bespoke service is provided to both employers and service users.

Focussing on growth employment sectors to identify new opportunities, and ensure we understand, and can adapt to changing market demands. Working in a collaborative manner with both external partners and internal colleagues to minimise duplication of effort, and ensure personal, team and business targets/objectives are met.

• Development and ownership of regional sector plans, linked to the national employer engagement strategy
• Source and share market insight/feedback from key employ partners/organisations to develop our plans and to support LMI and the analyst role
• Identification, engagement and management of key employer relationships within a sector(s), and region to become the 'recruitment partner of choice'
• Development and management of employment opportunity pipeline including ring fenced/guaranteed vacancies, work experience placements, job fairs etc.
• Coordination of recruitment activity to ensure employer needs are met
• Expert advice, guidance and support e.g workforce planning, training needs analysis
• Co-designing employment routeways to address current/future recruitment needs
• Facilitate and encourage employer support as part of the prescribed customer journey e.g sector insight sessions, assessment centres
• Supporting the Head of Employer engagement, and Dir. Of Employer engagement with key account management of Strategic/National partners
• Working with the 'Strategic Engagement Manager' to engage and support the regional partner organisations, which are identified through the strategic plan(s) (e.g LA's, LEP's, CPN partners etc) with account management, specific relationship ownership and subsequent development of programmes, inc secondments where applicable
• Support the development of best practice and the most efficient ways of working
• Source and share market insight/feedback from employer partners/agencies to support the LMI analyst role
• Acting as an 'ambassador' for customers who require extra support, to identify and agree workplace adjustments e.g working interviews, job carving etc.
• Work closely with internal colleagues (e.g Business Managers, Employment Advisors, and Resource Specialists) to ensure customers meet the expectations of employers, and are fully prepared for the transition into work
• Understanding of site caseload job requirements and ensure that both employment, and candidate pipelines are aligned including detailed forecasting of future opportunities
• Share Market knowledge, and intelligence to help identify, and address potential barriers to work e.g skills gaps, and training
• Support internal teams to better prepare customers through a shared understanding of job specifications, and requirements

This role will be based around West Yorkshire and required to cover 4/5 offices across the region.An ability to build long term relationships with employersA high level of emotional intelligence, personal resilience, and an empathy with our participantsExperience of Recruitment and Account Management/Business DevelopmentSignificant experience of achieving and exceeding targetsExtensive experience of building rapport/relationships with EmployersStrong understanding of labour markets and recruitment trendsAbility to produce labour market analytics and predict opportunitiesTo be Pro-active and Re-active in response to large scale opportunitiesCustomer focused with a strong commitment to customer careSignificant experience of delivering successful plans to agreed timescalesExcellent communication skills with the ability to adapt to a wide range of communication and learning stylesDemonstrable influencing skills that promote commitment and actionAbility to manage conflicting objectives and demonstrate strong negotiation skills to resolve any issuesStrong team player with a positive and flexible approach to both work and colleaguesPrevious experience in employability, or a related Service industry is desirableA driver with access to their own vehicle EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. Your?Guaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.