Account Manager

Are you a proven Account Manager with a hunger to succeed?

Since 1931, the Swiss company JURA Elektroapparate AG has been developing innovative high-end household appliances. As a pioneer in the field of automatic espresso/coffee machines JURA has been a main contributor to the household and professional appliance sector since the middle of the 1980s. Now, the company uses its experience and know-how for the development of semi-professional appliances for the office and foodservice sector. The traditional Swiss brand has now become a global player.

Ensuring customers feel confident in their choice of JURA is crucial. The commitment to meeting and exceeding their expectations sets the standard for exceptional products and services. This emphasis on customer satisfaction not only builds loyalty, but solidifies the reputation of JURA as a brand that values its customers' trust, and aims for excellence in everything it offers. This dedication can turn a simple purchase into a long-lasting relationship, making JURA the preferred choice for customers looking for quality and reliability.

Your New Role

Position: JURA Professional National Account Manager

Location: Remote

Reporting to: JURA Professional Head of Sales

You will be responsible for the management and nurture of a number of existing high performing accounts, alongside reconnecting with out of frequency customers. In addition you will need to identify and successfully introduce new business opportunities within your designated territory.

As a JURA National Account Manager building successful and longstanding relationships is absolutely vital to succeed. Part of your role will include regular physical meetings, product demonstrations and digital collaborations. Some out of area travel, occasional stays away from home and out of normal working hours work may be required. Therefore, flexibility will be essential.

It is imperative to be a successful applicant, that you can show that you are a high performing Account Manager, with role model behaviours. Acting as a brand ambassador you will promote and maintain a premium customer experience at all times.

What we will expect from you

Management and nurture of relationships within existing national accounts. Understanding their needs and aligning our products and services to meet those needs effectively. Develop and implement strategic plans to achieve sales targets and expand market share within your assigned accounts. Create new business strategies to help achieve yours and overall group targets. To achieve this, you will require the ability to analyse sales data, market trends, and customer behaviour to forecast sales, identify opportunities, and mitigate risks.

Problem solving and the ability to resolve customer concerns promptly and effectively, maintaining a high level of customer satisfaction will be essential in achieving your goals. This will involve cross departmental collaboration and working closely with internal teams such as sales operations, sales marketing, credit departments, technical and customer support to ensure alignment of strategies and maximize opportunities.

Regular reporting on individual sales performance, current market trends, account performance highs and lows, alongside new business and out frequency contacts will be required for the management team. These will be in line with your KPI demands and agreed set bonus targets.

You will be provided with a JURA company vehicle or car allowance to facilitate travel needs as well as being fully equipped with all the necessary equipment required to carry out your role successfully and efficiently.

You will be required to attend training and / or meetings at our head office in Colne, Lancashire that may require overnight stays and also occasional global sales conferences at JURA HQ in Niederbuchsiten, Switzerland.

About you

The successful candidate will have a proven track record of driving area growth, acquiring new business, retaining existing clients and increasing market share within B2B industry.

We are looking for someone who must be self motivated with excellent organisational and communication skills, a good team player and able to demonstrate solid IT skills, whilst always ensuring a premium level of service.

Whats on offer?

Initial salary: Basic to £45k (DOE) + OTE up to 35%.

• Quarterly bonus scheme

• 25 days holiday, plus bank holidays

• AVIVA company pension scheme

• Life Assurance

• SimplyHealth medical scheme – money back towards the cost of healthcare and wellness

• Company vehicle or personal car allowance scheme and milage contribution in line with HMRC rates

We want you to feel that you can join a team where we will help you to reach potential, be respected and perform at your best .

Job Type: Full-time

Pay: £45,000.00 per year

Benefits:

• Company car
• Company pension
• Employee discount
• Health & wellbeing programme
• Work from home

Schedule:

• Monday to Friday

Supplemental pay types:

• Quarterly bonus

Education:

• GCSE or equivalent (preferred)

Experience:

• Account management: 3 years (preferred)
• sales: 3 years (preferred)

Licence/Certification:

• Driving Licence (required)

Willingness to travel:

• 50% (required)

Work Location: Remote

Application deadline: 31/05/2024
Reference ID: JURA-NAM-24-002