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Form of workWe are on the lookout for a motivated Account Manager - Co-Pack to join our exceptional team at Dee Set in Leeds West Yorkshire United Kingdom
Growing your career as a Full Time Account Manager - Co-Pack is a great opportunity to develop relevant skills.
If you are strong in planning, presentation and have the right drive for the job, then apply for the position of Account Manager - Co-Pack at Dee Set today!
Purpose of the role:
- Represent Dee Set as the UK's leading provider of end-to-end retail solutions.
- Establish and maintain relationships with new and existing customers.
- Ensure profitable growth of existing business and develop new business opportunities.
- Ensure that our customer's needs and expectations are always met.
Responsibilities - Key areas:
- Manage a portfolio of accounts with numerous retailers/brands.
- Always provide excellent levels of customer service.
- Broker the successful transition of new business into well executed ongoing work.
- Provide recommendations for continuous process improvement in response to changing customer requirements.
- Develop new opportunities into compelling commercial business propositions to customers.
- Monitor and deliver financial KPI's including sales and profitability targets.
Responsibilities of the role:
- Identify areas of opportunity to provide added value services, whether existing or new, tailored to retailer solutions.
- Develop compelling business propositions and present to customers in a persuasive and collaborative manner.
- Confirm briefs with customers and liaise with them regularly to identify current and likely future requirements.
- Submit quotations and follow through to secure customer orders.
- Ensure all customer briefs are fully invoiced and tracked from booking to invoicing, using established processes.
- Using Aged Debt information, ensure overdue invoices are communicated to our customers for prompt payment.
- Maintain all customer data bases and ensure all information is up to date and readily available to all operational colleagues.
- Cooperate with all internal support functions to ensure all work is completed as required to meet or exceed customer requirements.
- Identify and communicate opportunities for operational improvement and support implementation as required.
- Cooperate with and support other Account Management colleagues as required, including providing holiday and sickness cover.
- Collaborate with your line manager to identify and develop new and existing business opportunities.
- Work alongside your line manager to set action plans and personal development plans.
- Encourage and receive feedback to strive for continuous improvement.
- Provide regular reports on status of all accounts, including performance overview, upcoming workloads/projects, actions and support requirements, other opportunities.
- Adhere to all Quality Systems, procedures, and methods in line with the Dee Set Logistics Ltd operating standards.
- Carry out any other duties which are reasonably asked of you.
Skills/Experience required:
- An excellent communicator with demonstrable negotiating and influencing skills.
- A good listener, that is highly customer focused, with a consultative and collaborative account management style.
- An ability to build trust and rapport and to develop strong, lasting customer relationships.
- A can-do attitude, with the drive and tenacity to complete tasks on time and to a high standard.
- An ability to understand and identify customer needs and develop practical, compelling solutions.
- A financially aware individual that can work to budgets to deliver agreed performance targets.
- Preferred background working with or in major retailers or an account management/ operational background.
- Good written, Excel, oral and communication skills, capable of operating at a senior level within retailers and suppliers.
What's on offer:
- Salary: Up to £30,000
- Location: This role is based at our Stoke on Trent Distribution Centre - Co-Pack department
- Exclusive discounts with a variety of retailers through our Colleague Hub
The closing date for this vacancy is: Thursday 29th February 2024
Benefits of working as a Account Manager - Co-Pack in Leeds West Yorkshire United Kingdom:
● Company offers great benefits
● Advancement opportunities
● Attractive package
