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Salary Summary
Job Description
Accounts Receivable Specialist
Location: Leeds, Thorpe Park, Hybrid working.
Together, we make credit work better for all! Our mission is to help customers on the path to becoming debt free; with a real focus on helping our customers pay off their debts in practical and affordable ways. We do this honestly, ethically and by treating our customers with dignity and respect.
We buy debts from lots of different companies in all kinds of sectors as well as provide collection services for other businesses.
Our focus on sustainability, hybrid working, leadership development and career progression makes working at Lowell a rewarding experience.
As part of this role, the role involves the processing of regional billing, billing adjustments and allocation of cash receipts to ensure all day-to-day operational tasks are completed to required deadlines.
Accountabilities and Responsibilities:
- Carry out all expectations relating to billing requirements in accordance with daily/weekly/monthly deadlines.
- Ensure all cash receipts are allocated to client accounts timely and within deadlines or escalated to relevant contact where additional information is required.
- Operate all tasks in accordance with current SOPS / supporting process notes.
- Carry out all required cash collection activities in accordance with expectations and to ensure ledger remains up to date and accurate reflecting true overdue debt and open items.
- Ensure any query is responded to or escalated within required expectations.
- Drive continuous improvement by reviewing all processes and looking for ways to improve process steps or improve efficiencies.
- Support and assist with all tasks within owned region or wider AR as and when required.
- Ensure any issue affecting normal day to day activity is escalated to an AR lead in a timely manner to ensure an appropriate solution can be identified.
What we need from you:
- Previous Accounts Receivable or similar administrative background experience is desirable.
- Good attention to detail
- A strong sense of ownership and accountability of role requirements and expectations.
- Ability to respond to changing deadlines and manage aa variation of tasks is essential.
- Ability to manage deadlines in accordance with role requirements and escalate timely where deadlines are compromised or at risk.
- Good communication skills at all levels both oral and written.
- Ability to work independently but with a strong sense of teamwork to manage all task requirements.
- Basic / intermediate excel skills and Oracle experience is preferable.
A mission that gives back:
You’ll also have lots of opportunities to make an impact on your personal development. At Lowell we have a big focus on helping our colleagues develop their careers and grow with us, together.
So, whatever your culture, gender identity, religion, ethnicity, age, neurodiversity, or disability status, if you’re ready to help us make credit work better for all, we think you’ll fit right in. Our people are our strength, so we build strong teams thriving with diverse voices, and offer benefits that can keep our people strong.
That means…
- A competitive salary.
- A discretionary annual bonus for a job well done.
- 3% flexible benefits; pick additional benefits or take as cash each month. Whether this is extra holiday or dental cover there will be something for you.
- We are committed to a hybrid working environment, where we will ask you to work in our Leeds office, which will be based in Thorpe Park. Our new purpose-built office to support collaborative working and those meaningful moments you’ll only get from being in the office.
- Free parking when you are in the office and when working from home, you’ll be fully equipped with everything you’ll need to be successful.28 days holiday plus public holidays with the option to purchase up to an additional 5 days.
- Life assurance & Group income protection
- A fantastic culture with more little perks along the way including, self-development opportunities, recognition awards and on-site facilities to support the varying needs of our colleagues.
- Wellbeing support and a programme of webinars and classes geared towards mindfulness.
- Job security
Ready to share in that mission?
Our people are our greatest asset. That means part of our mission is building a workplace where you can grow with us, and help us go on to make a difference, together.
Together, we go further - and it starts with you. So, if you’re interested in adding your voice to our fantastic team of people, take the first step and apply today…
