Accounts Receivable Supervisor

Phyllis Tuckwell provides supportive and end of life care for people living with an advanced or terminal illness. Based in Farnham and Guildford, we serve a population of 550,000 across West Surrey and part of Northeast Hampshire. We are currently building a new Hospice, so it is an exciting time to be part of our team.

Income Supervisor
37 hours per week
Salary: £30,000 - £32,500 per annum WTE (dependent on experience)
Location: Farnham

Do you have accounting experience and the ability to support and supervise a small team? Phyllis Tuckwell is looking to appoint an Income Supervisor to lead and coordinate the Income team within our Finance Department.

The main responsibilities are to:

• Supervise a small income team and volunteers.
• Manage, control, analyse and reconcile income onto the financial ledger and the donor database.
• Manage the entry of all direct bank receipts and income from online giving platforms, including set up and monitoring all standing orders and associated bank reconciliation.
• Oversee weekly cash counts for banking via G4S security.
• Act as the main point of contact with the finance department for all retail operations staff and ensure all retail shop income is recorded correctly and reconciles to the retail system.
• Be the main point of contact and information for all income issues, liaising with other departments as required.
• Manage the Gift Aid declaration process including the correct entry on donor database and the scanning process.

The successful candidate will have:

• AAT level 4 / MAAT or be qualified by experience to this level.
• A detailed knowledge of financial accounting and double entry bookkeeping.
• Experience of complex reconciliations of high-volume transactional data.
• Proven experience of implementing & managing strong financial controls.
• Familiarity with accounting in charity sector and gift aid welcomed.
• Experience of operating specialised accounting systems – PT uses Microsoft Business Central.
• Intermediate Excel skills (VLOOKUP, basic pivot, SUMIFS, conditional formatting and similar)
• Excellent communication skills across all levels.
• Strong planning, organisational and flexibility skills.
• Some experience of leading a team (staff & volunteers).

In return we offer: 

• 6 weeks paid holiday plus public holidays (pro-rated for part time staff)
• Group Self Invested Personal Pension (matched contributions to 7.5%)
• Excellent education and training
• Employee Assistance Programme
• Health Cash Plan Scheme
• Staff Benefit Voucher Scheme
• A motivated and compassionate team whose passion is to make a difference

Further information can be obtained from Vanessa Evans, Income Supervisor.

If you are unable to apply on-line or have any questions about the recruitment process, please contact HR.

Closing date for receipt of completed applications: Monday 6th May 2024

Interviews will be held on:  Tuesday 14th or Wednesday 15th May 2024

This post is subject to a Basic Disclosure and Barring Service check.

Phyllis Tuckwell is an Equal Opportunities employer.  We are committed to promoting a diverse and inclusive culture and welcome applications from all sections of the community.

NO MEDIA OR AGENCIES