Admin Assistant

Venesky-Brown’s client, a public sector organisation in Edinburgh, is currently looking to recruit an Admin Assistant for a 12 week contract a rate between £13.02 - £14.06/hour PAYE.
Responsibilities:
- Using a variety of Microsoft 365 packages (e.g. Outlook; Word; Powerpoint; SharePoint; Teams; Excel; MS Forms)
- Responding to emails from internal and external customers in a timely manner
- Answering calls from internal and external customers using Microsoft Teams
- Working collaboratively and effectively within a shared team mailbox
- Arranging meetings, organising agendas and papers
- Note taking for meetings.
- Diary management 
- Mailbox management – responding to queries.
- Experience of administering virtual events 
Essential Skills:
- Proven track record working within frontline customer service, ideally within an office support services environment.
- Experience of working flexibly and collaboratively within in a small yet busy team
- Experience of working within a busy multi-disciplinary environment with the ability to work with minimal supervision and to meet deadlines.
- Experience of working effectively in often rapidly changing situations
- Experience of communicating and influencing across own team, and the wider organisation
- Flexible approach to learning and problem solving.
- Experience of planning, organising and prioritising own workloads
- Commitment to personal and professional development
- Highly developed customer service skills, with a helpful, flexible attitude
- Ability to deal with a range of problems and people with honesty and integrity, showing interest in your work and seeking and valuing the contributions of others.
- Proven expertise in using Microsoft 365, in particular Teams, Outlook, and Excel
- Physical aspects are required for this role e.g. room set ups, catering services, and clearing rooms.
- Ability to communicate effectively with a wide variety of people, internally and externally, both verbally and in written form
- Strong understanding and appreciation of the need for discretion and confidentiality in the workplace
- Fast and accurate keyboard skills
- Ability to travel and work at our Glasgow office location, as operationally required.
- Values driven approach to practice, aligned with core NHS & NES values**
Desirable Skills:
- HNC in business administration
or
- SCQF Level 7 equivalence via Professional Development Awards; Higher Education Certificates; Modern Apprenticeships; and SVQs
- Experience working within an Events and/or Facilities administration environment.
- Experience of working within Health and/or Social Care
- Experience of working closely with Digital/Technology teams Experience administering complex travel and accommodation requirements, online and via the phone.
- Ability to work safely and securely, with an understanding of routine health and safety, security requirements in line with legislation and an organisation’s policies/procedures.
- Expertise in using the online booking system Booker and/or similar online booking systems.
- Working knowledge of online service desks such as Jira Knowledge and experience of implementing and ensuring compliance with company policies & procedures
- Expertise in using online travel booking platforms.
- Coaching and/or mentoring of team members.
- Understanding of the application of GDPR to the storage and use of personal information and data privacy
If you would like to hear more about this opportunity, please get in touch.