Admin Officer – Ballykelly (Exciting Opportunity!).

Are you based in Derry,Coleraine, Ballykelly or Limavady? If so, this might be the perfect opportunity for you

Job Role:Admin Officer
Location: Ballykelly (Training provided in Lisahally) (Possibility of hybrid working after training)
Pay: £11.99 per hour (Paid Weekly)
Start Date: 22nd Jan, 29th Jan & 5th Feb
Work Pattern: The contracted hours are 8 am – 8 pm Monday – Friday and every 4th Saturday on a rota basis. However, at present, staff are working various shift patterns between 9.00 – 5.00 Monday to Friday.
Duration of Placement: 51 Weeks with the Possibility of Extension

Key Responsibilities:

• Effective Call Handling: Answer calls within agreed timescales, taking personal responsibility to maximize availability for answering calls and delivering an accessible, effective service.
• Collaborative Work: Work collaboratively towards delivering and promoting resilience and the ability to work in a pressurized telephony environment.
• Communication Skills: Demonstrate excellent verbal and written communication skills.
• Rapport Building: Build rapport with colleagues and customers.
• Team Contribution: Work within and contribute to a team environment.
• Deadline Adherence: Work accurately within set deadlines and achieve targets.
• IT Skills: Possess basic IT skills with an aptitude for learning new systems.
• Organizational Skills: Be organised with good time management skills.

Essential Criteria:

To be successful in this post, you must:

• Have proof of 5 GCSEs, including both Maths and English (or equivalent).
• Completion of a basic Access NI check.

How to Apply:

If you are excited about this opportunity, apply for the role via this job ad. Alternatively, you can send your updated CV to Sean at sean.burns-mooney@therecruitmentco.uk