Admin Officer - Sutton Tribunals

We are currently recruiting Admin Officer for our client Sutton Tribunals.

Role - Admin Officer

Hours - 37 hours per week (Monday - Friday 9-5)

Pay 13.98 ph

Location - Sutton, SM1 1DA

Temporary ongoing contract

Responsibilities Include:

• Produce relevant documents using the SCCO electronic case management system (CMS).
• General photocopying and filing.
• Creating and updating records on CMS. Dealing with court fees and refunds.
• Post opening and dispatch.
• Drafting standard letters and correspondence according to guidelines and instructions on CMS.
• Handling counter (face to face), written and telephone enquiries.
• To work as a team to ensure TIB (Team Information Board) meetings are relevant, timely and productive
• To work as a team to problem solve, to assess the impact, to contribute to small projects
• To undertake ad hoc roles within the band such as Learning and Development.
• Recording and interpreting accurately the information required on a court file/CMS
• To work to workload targets in terms of throughput and accuracy
• Ensuring compliance and administration documentation meet quality standards.
• Court clerking - ensuring smooth running of hearings
• Liaising with judges/swearing in witnesses

Essential criteria:

• Good excel skills
• Good organisation skills
• Good attitude
• Ability to communicate efficiently via telephone, email etc and to remote workforce
• Ability to work on own initiative

Please note - any successful applicants will need to undergo extensive pre-employment checks, which includes 3 years' worth of referencing and a DBS check.
If this role sounds like it's for you - please hit apply and one of our team will be in touch should you get through to the next stage!