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SalaryOur Public Sector client in Portadown is currently seeking a full time temporary ongoing Admin Scheduler.
Mon- Fri 9-5
£11.98ph
Duties include:
- To accurately diagnose and record maintenance repairs for tenants and triage customer calls.
- To schedule or reschedule all appointments to suit customers and or business needs.
- To correlate repairs data and track repairs progress against agreed deadlines, following up on any beyond deadline jobs.
- To communicate and liaise with a range of internal and external stakeholders.
- To build and maintain a knowledge and understanding of the schedule of rates.
- To carry out and complete all work to a high quality and in a timely manner to meet contract KPIs.
- To take an active and positive role within the team, working together to meet business objectives.
- To use a wide range of IT systems to record, manage, create, analyse and retrieve repairs information.
Criteria:
- Hold a BTEC National Certificate or equivalent Professional or Technical qualification (Level 3) plus at least one year’s relevant general administrative experience
OR
- Have five GCSEs (Level 2), or equivalent qualification, plus at least two years’ relevant general administrative experience
- As part of the reference checking and vetting process for this position you will be requested to undertake a Basic AccessNI Disclosure. Having a criminal record will not necessarily be a bar to obtaining a position.
