Address
Form of work
SalaryMy client, a social housing provider, seek an Administrator to be hybrid based 2 days per week in Pitsea, Essex for a temp booking running until March 2024
As an Admin Officer, you will:
- Be a customer facing member of the team, supporting our customers and operational teams in the delivery of property services;
- Ensure the provision of excellent customer service and experience to all stakeholders to maximise customer satisfaction;
- Advise and support our customers in resolving their queries and issues, ensuring that their expectations are managed and proactive resolutions are identified;
- Provide relevant support to the various teams within the service, including scheduling appointments etc.
- Support the Customer Experience Team in the investigation, management and response to complaints from customers;
- Manage enquires and requests for service via the telephone, computer and all other means of communication that come from internal and external customers
Hybrid 2 days per week Pitsea / some attendance to London offices when required
£16.65 PAYE / £20.54 LTD UMB per hour
Immediate start
Temp booking to March 2024 (possible extensions)
