Administration Manager (Insurance)

Due to expansion, a successful independent insurance company in Burford are recruiting for an accomplished insurance professional to manage their administration team.

This will be a hands on, varied role and will require an individual who has substantial motor insurance, underwriting background, who can provide technical assistance, handle broker queries and oversee the workload of the administration team.

You will be based at their Burford office which is situated in a beautiful open plan converted building, and part of team culture that offers a supportive, friendly and relaxed approach. This is a fully office-based role.

Key duties/responsibilities

• Management of the administration team responsible for answering calls and assisting with broker queries, policy adjustments and referring on enquiries to the relevant teams if required.
• Responding to broker queries that come into the admin inbox and ensuring that these are responded to in a timely manner.
• Completion of daily entries within the central diary system. This will include tasks such as processing of declarations and chasing for outstanding documents
• The daily processing of vehicle adjustments. Assigning rates and terms to vehicles and applying additional terms to vehicles where required.
• Processing of policies that incept or renew, this will include diarising for declarations, assigning policy endorsements and vehicle rates and issuing of invoices to the brokers.

Skills/experience

• A motor insurance background including underwriting technical knowledge and experience of dealing with insurance brokers is essential
• Excellent attention to detail.
• The ability to manage a small team.
• Strong organisational skills.

Additional information

• Office based Monday to Friday
• 25 Days holiday plus bank holidays
• Training & development opportunities
• Social events