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Are you a skilled administrator with a passion for helping people? Do you enjoy working in fast paced roles? Are you organised, able to prioritise and meet multiple deadlines simultaneously?
If so, we would love to hear from you, we have an opportunity to join a friendly, dynamic, and supportive team.
As an Administration Officer for Short Term Pathways team you will be responsible for providing telephone and face to face support to our staff that work in the community, service users and their families, dealing with enquiries and information that is sensitive, undertaking timely accurate recording on multiple different bespoke systems. You will be part of a team that works collaboratively with internal and external partners and focuses on promoting a person’s independence following their discharge from hospital.
To succeed in this role, we are looking for someone who has:
- An empathetic caring approach, with the ability to remain emotionally resilient
- A flexible approach, with the ability to embrace change and support new ways of working
- Excellent organisational skills, ability to prioritise workload and work well under pressure
- Brilliant interpersonal skills and experience of working with people and challenging situations.
- Knowledge and understanding of computer based systems
- Willingness to learn and a proactive approach to their own development
- Ability to work weekends and bank holidays
- Ability to travel to and work within Kent County Council offices
In return we can offer you:
- A detailed induction and training programme, with an ongoing plan for development
- 27 days annual leave + bank holidays
- Generous contributory pension scheme
- Access to Kent Rewards, offering discounts across a wide variety of retailers and services
The vacancy is a full time role, (37 hours per week) working 08.30-17.00 Monday to Friday. Contractual base will be discussed at interview.
We value different skillsets and recognise that career paths are fluid. Whether you aim to manage your own team of people or really hone your specialist skills and become an expert in your area, the opportunity to follow your career goals is available at Kent County Council.
We recognise that work isn't just somewhere you go for a set number of hours. Work is something we do. Working, is our vision of the behaviours, attributes and attitudes. As a business we are committed to providing a flexible approach to when, where and how our staff work in line with our business needs. We encourage our staff to work in the way which best balances personal and work life – helping you achieve a great work life balance.
Please note applications are reviewed on a continually basis. We reserve the right to close this vacancy prior to the published closing date should we receive suitable applications. Early applications are encouraged
This post is subject to a Basic Disclosure Application to the Disclosure and Barring Service.
This post is considered by KCC to be a customer-facing position. The Council therefore has a statutory duty under Part 7 of the Immigration Act (2016) to ensure that post holders have a command of spoken English/Welsh sufficient for the effective performance of the job requirements.
