Administration Officer

Housing Administration Officer

Loughborough

We are seeking a skilled and motivated individual to join our clients team as a Housing Administration Officer. This is an exciting opportunity for someone with a passion for administration and a desire to make a positive impact on people's lives through the provision of quality housing.

The Role:

• To provide an administrative service across the Strategic and Private Sector Housing Service.
• To deliver a full range of administrative functions including the collection logging and distribution of incoming and outcoming post, word processing, filing, and recording systems and dealing with telephone enquiries/ complaints in the provision of an efficient and effective service and having regards with dealing sensitively with issues in relation to vulnerable individuals.
• Deal with all enquiries including managing mailboxes across the Service, from customers and partners by taking ownership of and resolving the query.
• Support with organising of consultation events and other adhoc partnership and team meetings as required including sourcing meeting rooms and venues, taking and writing up of minutes of meetings, organising refreshments.
• To administer and make payments of petty cash in accordance with Audit Regulations.
• To register HMO and caravan site license applications including the checking and liaising with the applicant that appropriate supporting documents have been submitted before forwarding to the Private Sector Housing Manager.

About You:

• Significant experience of clerical / office administration duties.
• Experience working with computerised systems.
• Experience working with Microsoft Office.
• Experience of working in a Customer focused environment.
• Friendly but firm approach to dealing with people.
• Self-motivated and able to work on own initiative.