Administrative Assistant - Families And Wellbeing

What's involved with this role:
Temporary Administrative Assistant - Families and Wellbeing
Reference no: Warrington 0008 47A6 / 1
Pay rate: £12.07 per hour PAYE
Hours per week: 37 Monday – Sunday, 08:30 - 17:30
This opening assignment is for 2 months
City: WARRINGTON
Office based role
An Administrative Assistant is required to work in a busy multi-disciplinary team environment. To be part of the new One Front Door service which is the single point of contact for all of Warrington residents needing to access the Intermediate Tier services. The successful applicant will need to be flexible and able to work over a 7 day period within the hours of 8:30 - 17:30 on a rota basis which could include evenings, weekends and Bank Holidays. Responsible for the undertaking of administration tasks within OFD, so that the functions of the work area are progressed efficiently within agreed timescales and according to defined procedures. To complete all appropriate documentation and handle enquiries.
Key responsibilities:
Work flexibly across the opening hours and locations of the One Front Door.
Undertake specific tasks (as directed from time to time by the OFD Team leaders/IMC Tier Service Manager) to ensure that the responsibilities of the Directorate are discharged.
Process all new and prospective Carecall and Telecare service users and maintain the diary for the Carecall Installers.
Work as part of an integrated team providing administrative support duties will include processing referrals, answering phones, typing reports and correspondence, photocopying and filing.
Deal with all enquiries into the team from professionals, people and their families in a professional and empathic manner.
Arrange meetings, safeguarding and other events, effectively and to a high standard. This post will include an element of dealing with highly confidential information and using a high level of discretion.
Respond independently to correspondence and produce complex and confidential reports, and statistical information to a high standard and produce work to strict deadlines.
Prepare agendas and type up notes of meetings connected with the work of the team/department or the job holder’s own specified area of work so that proper and accurate records are maintained, and follow-up action is taken and monitored.
Accurately record and update data monitoring systems to make sure that information is up to date.
NB: Please feel free to apply to us direct via jobs@tclrec.com by quoting the job reference and job title exactly.
To help speed up the process of uploading your CV to the client we would suggest that you send us your CV in Word format (or equivalent) if possible, rather than as a PDF
If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension you will be working this role at the PAYE rate that has been advertised. For absolute clarity, we only work on a PAYE basis, rather than entertaining umbrella pay terms, we do not offer Ltd/umbrella or outside IR35 rates. If you wish to understand PAYE vs Umbrella more, please let us know and we can send you some additional information for clarity.
Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.
Other “Essential Requirements” – Please check to ensure that your CV addresses the following items:
Qualifications:
Well educated, with a minimum of GCSEs in English and mathematics (grade C or above). Higher level qualifications are desirable but not essential.
Experience:
Experience working in a busy office environment and can prioritise workload using excellent time management skills.
Experience of the development, management and operation of administration systems.
Experience of data collection and Spreadsheets.
Experience of taking minutes for team meetings.
Experience of working with members of the public.
Minimum of 12 months recent experience in a similar role or context and ideally within a public sector organisation.
Skills & Abilities:
Excellent interpersonal skills, highly motivated and the ability to work well under pressure.
A flexible approach to work combined with the ability to work both independently and as part of a team is essential.
Excellent verbal and written communication skills.
Flexible and able to work over a 7 day period within the hours of 8:30 - 17:30 on a rota basis which could include evenings, weekends and Bank Holidays.
Friendly and approachable with a welcoming and professional manner as you will be communicating with the people that use the services, Families and a wide range of professionals.
Ability to work on own initiative and in a busy environment, with a minimum of supervision.
Strong IT skills including Microsoft packages or equivalent (e.g. G Suite).
***Qualification details and any other experience/skills relevant to the job role to help support your application (and help us to help you!) – please give full details within your CV document.
SC
1
Job Ref: Warrington 0008 47A6 / 1
Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.
Please do try to resist contacting us with requests for progress updates.
We really do read every CV sent to us. All applications will be acknowledged by a human, not a robot, provided the job remains live and provided your CV meets the “Essential Requirements” listed.
Please note that we do our level best to take down ads as soon as roles have been filled. We are not in the business of harvesting CVs.
Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary.