Administrator

Care Home Administrator -Required at Hermitage House Care Home, in Thrapston - Part of the Country Court Family
Hours: Monday to Friday, 37.5 hours per week.
We are looking for an experienced administrator for our care home 'Hermitage House', where you will be providing a central administrative service to the home manager, the home and our residents.Hermitage House Care Home is located in Thrapston & is a 67 bedded luxury care home and promotes a lifestyle for residents that offers a luxurious environment with exceptional personalised care.
JOINING THE COUNTRY COURT CARE FAMILY
We’re proud to be a family run business that’s grown over the years to a family of 2,800+ employees and over 40 care homes. We’re passionate about providing 5* care to our residents. From bistros to pubs and cinema rooms to spas – we’ve created extraordinary care homes so we’re looking for extraordinary people to join our team!
ABOUT THE ADMINISTRATOR ROLE
The Care Home Administrator is a vital role, where you will be providing a warm and welcoming service offering the support required to ensure the home meets high standards and delivers the very best care for our residents. You will support the Home Manager, liaise with our Head Office and be a key part of our team in the home ensuring we enrich the lives of everyone who lives or works with us.
Key duties will include:
Provide full administrative support to the home and home manager including diary management, minute taking, photocopying, filing and maintaining records
Provide excellent customer service over the phone, face to face & in writing to customers, professionals, colleagues and family members
Maintain resident records and archiving in line with GDPR and policy
Ensure invoices are sent to head office in a timely manner
Support the manager in all aspects of recruitment, arranging interviews with candidates and supporting a quality interview process
Ensure all DBS and employment checks/proof of right to work in the UK.
Update the learning management system for all staff training
Ensure all staff data is entered accurately including hours, sickness and holidays are correct according to the job role.
Be available to travel to other homes if required
ABOUT YOU
We want someone proactive, passionate and ambitious to support us to create the best person-centred environment for our residents and to connect us to our local community. You’ll be genuinely valued and empowered as an integral part of our team.
Ideally you will have extensive administrative experience, with excellent attention to detail, you’ll be a positive team player and feel comfortable in a busy and customer focused role. An understanding of care sector would be advantageous
IN RETURN:
You’ll be joining a family business and will benefit from our generous range of benefits which include:
28 days holiday (FTE) (including bank holidays)
Annual pay reviews, pension contributions & enhanced bank holiday rates
Supportive and bespoke Induction Training Programmes, ongoing training and development and nationally recognised qualifications*
Refer a friend or resident bonus scheme*
Pension Contributions & access to the Blue Light Discount Card.
Annual Staff Awards Programme across all our Homes celebrating our great staff
*Subject to Terms and Conditions
PLEASE NOTE:
All applicants must already hold the legal right to work in the UK and if successful will need to provide evidence.We are no longer accepting overseas applications for sponsorship.
You may have experience as
Administrator, admin, clerical, personal assistant, secretary, care home admin, NHS admin, admin support, Care Home Administrator, Hospital Administrator