Administrator

Office Administrator

Location - Cradley Heath

Salary - £10.92 per hour, rising after going permament
Metalis are currently supporting a manufacturing client based in Cradley Heath who are looking for an office administrator to join their well established team.
Responsibilities:

• Serve as the primary contact for all incoming telephone calls.
• Interact with customers to address their inquiries effectively.
• Channel and redirect queries to appropriate departments.
• Manage the reception.
• Generate and issue sales and service invoices.
• Process credit card payments securely.
• Monitor online sales orders through the web shop.
• Oversee order and delivery status, coordinating with the dispatch team.
• Take charge of handling returns from customers and coordinating with suppliers.
• Sort and distribute new sales orders and address queries as needed.
• Provide administrative support to the Sales & Service departments as required.

Person Specification:

• Proficient in Sage 50 (preferrable, not essential).
• Demonstrates an excellent telephone manner and the ability to maintain a professional attitude.
• Works effectively as part of a team.
• Capable of multitasking and prioritizing tasks in a high-workload environment.
• Takes initiative and completes tasks efficiently, ensuring optimal outcomes.

Pay rate & Hours:

• Paying £10.92 per hour, rising after going permament
• Hours: 39 hours p/w, 8-4.30 Mon - Thur, 7-2.30 Fri (half hour unpaid lunch)

If you feel you have the suitable skills for the role above, please reach out today!