Administrator

Job Title: Administrator

Location: Wakefield

Contract Details: Permanent

Salary: £25,000 - £27,000 per annum

About Our Client:

Join a leading organisation in the property industry as an Administrator. Our client is dedicated to providing exceptional service to their customers throughout the home buying process. They pride themselves on their professionalism, attention to detail, and commitment to delivering an outstanding customer experience. You will join a small team of social and outgoing individuals.

Benefits & Perks:

• Company pension
• Cycle to work scheme
• Employee discounts
• Life insurance
• On-site parking
• Sick pay

Responsibilities:

• Follow the company's strict SLA guidelines for customer contact
• Maintain effective and professional communication with customers to correctly manage their expectations.
• Issue documentation to assist homeowners in the use and understanding of their new homes.
• Input accurate and speedy data into the customer service operating system.
• Coordinate remedial tasks within a specific geographical radius, ensuring effectiveness and timeliness.
• Foster positive working relationships with colleagues in Sales and Production.
• Communicate effectively with contractors and third parties to ensure compliance with service level agreements.
• Handle incoming communications promptly and record them in the system.
• Maintain professionalism, courtesy, and dignity in all interactions with customers, colleagues, and subcontractors.
• Focus on cost management and budget adherence, including establishing necessary paperwork.
• Possess a strong understanding of Microsoft Word and Excel for administrative tasks.
• Uphold client and company confidentiality.

Essential Qualifications & Experience:

• Good administrative skills and attention to detail.
• Strong proficiency in Microsoft Word and Excel.
• Excellent communication and customer service skills.
• Ability to manage expectations and maintain effective relationships.
• Experience handling incoming communications in a timely manner.
• Ability to work professionally and courteously under pressure

Don't miss this amazing opportunity!

Join our client's organisation and be a part of a team that strives for excellence and delivers exceptional service to customers.

Apply now!

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

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