Administrator

Job Title: Administrator
Location: Office based in Huntingdon
Salary: £23,896 per annum
Hours: 37.5 hours a week. Monday to Friday, 8.30am-4.30pm
We are advertising this Administrator role on behalf of our client ‘City Facilities Management’. City were established in 1985 and the company has grown to become one of the world’s largest privately held, integrated FM companies.
Job Function:
To liaise with operations colleagues, external contractors, suppliers and the customer to ensure the effective allocation of jobs to ensure completion within agreed timescales. Ensure the accurate recording of information on bespoke CAFM systems, the management of associated documentation, quotes and invoices in line with Company procedures and key performance indicators. Ensure compliance with associated statutory regulations.
Principle Accountabilities:
Chase parts with suppliers & provide parts information to planners in order to schedule field engineers to priority jobs and schedule contractual priorities via the appropriate field engineers.
Submit completed work orders for payment, ensuring all information & supporting documents are accurate.
Investigate & process any payment rejections.
Provide weekly/monthly reports on figures & rejections & outstanding parts/OWOs.
Monitor response times of field engineers and contractors to ensure job completion within agreed timescales.
Timesheet management
Accurately deal with invoices and purchase orders
Organise and prioritise work to maximise efficiency and achieve deadlines.
always Representing the company in a professional and competent manner and develop strong working relationships with colleagues and clients.
Log all information accurately on the bespoke CAFM systems completing all relevant fields throughout each call/e-mail following relevant processes.
Communicate fluently and confidently with colleagues, customers and management.
Ensure effective written and verbal communication of all critical operational issues where required.
Work as part of a team to deliver excellent service to the Customer.
Comply with any other reasonable management instruction or ad-hoc duties.
All aspects of scheduling off field engineers’ daily appointments etc.
Key Experience Required:
Previous experience working in an office administration environment.
Knowledge of Microsoft applications, specifically in Outlook and Excel.
Strong attention to detail.
Ability to work on own initiative & as part of a team.
Ability to respond well to competing priorities and demands including time management and the ability to work to deadlines.
To apply for this role please submit your full and up to date CV to Oliver Fox at PDA SEARCH & SELECTION LIMITED.