Administrator

Job Title: Administrator

Location: Chatteris, Cambridgeshire with occasional travel to Essex required

Contract Details: Permanent, Full-time

Salary: £25,000 - £30,000 per year (negotiable depending on experience)

About Our Client:

Our client, an established importer in the logistics industry, is seeking two Administrators to join their friendly and growing team. With offices in Essex and Turkey, they supply a variety of foods to Retail markets. As they continue to expand, this is an exciting time to join their organisation and contribute to their journey of sales growth.

Benefits & Perks:

• Competitive salary
• Employee discounts
• Wellbeing support
• 22 days holiday plus 8 bank holidays
• Additional days holiday upon 3rd, 5th & 7th year anniversary

Responsibilities:

• Maintain day-to-day operations in the customer service department
• Respond to customer service issues promptly and efficiently
• Interact with customers daily, answering their questions and directing them to the appropriate services or department
• Work with the team to consistently meet customer service targets/ KPIS
• Drive continuous improvements in transport operations and act as a key contact for internal and external stakeholders
• Maintain an orderly workflow according to priorities
• Manage incoming calls and emails effectively
• Order processing

Essential:

• Experience within the Customer Service, Logistics, or Supply Chain environment
• Professional and confident telephone manner
• Excellent verbal and written communication skills
• Strong organisational skills with the ability to prioritise and meet deadlines
• Attention to detail

Technologies:

• Proficient in MS Office Suite

How to apply: If you are passionate about providing excellent customer service and want to make a difference at our client's organisation, please apply now by submitting your CV and a cover letter highlighting your relevant experience and why you believe you are the ideal candidate for this role. We look forward to hearing from you! ??????

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