Administrator

Job description

Chrysalis Homecare are looking for a Administrator (Care Management System monitoring) to join our fantastic Homecare team based in Anchorage Quay, Manchester.

You will be monitoring our Care Management System to ensure compliance with all service user scheduled visits, action alerts generated by non-compliance, ensuring the field-based care team are working to their daily rota efficiently, effectively and safely. You will work closely with our Care Coordinators, Field Care Supervisor team, Care Manager and Registered Manager to ensure we continuously provide an excellent, compliant, and quality service.

Some of the key responsibilities involved in the role:

• Developing good working relationships with our field and office team
• Supporting the team with growth
• Monitoring the effectiveness of the service
• Ensuring any unconfirmed visits can be reconciled
• Daily reconciliation of electronic call monitoring data and report any remaining disputed visits
• Producing electronic call monitoring reports
• Following up alerts, investigate unconfirmed visits
• Ensuring ended packages are inactive to avoid charges or financial contractual penalties
• Ensuring that all annual leave, sickness and maternity and other absence information is processed for payment
• Supporting branch with all administrative duties
• First point of contact for all data queries
• Providing on-going support to service users, their families, and friend

Why work for Chrysalis Homecare?

• 25 days annual leave (in addition to 8 bank holidays), as we value work/life balance
• EAP Service - we will provide you access to an industry leading Employee Assistance Programme, so if you're ever in a time of need, someone will always be there
• Ongoing mentoring and training opportunities through our e-learning system
• Life assurance cover,
• Company pension scheme

If you’re interested, then click apply today with your most up to date CV!

We genuinely care about creating a diverse and inclusive team, not just because it's the right thing to do, but because we know it makes us a stronger, better business. At Chrysalis Homecare, we are searching for people that share our excitement and passion for what we do, and we will continue to grow our teams with brilliant people from all different backgrounds, perspectives and experiences, celebrating our differences and knowing that collectively we make the difference.

Keywords: Administrator, Care Management System, Database, Homecare, Manchester

Job Types: Full-time, Permanent

Pay: £23,000.00-£23,400.00 per year

Benefits:

• Company pension
• Free flu jabs
• Referral programme
• Sick pay

Schedule:

• Day shift
• Monday to Friday

Experience:

• Administrative: 1 year (required)

Licence/Certification:

• permit to work in the UK without Sponsorship (required)

Work authorisation:

• United Kingdom (required)

Work Location: In person

Application deadline: 31/05/2024
Reference ID: ECM/Manchester/May24
Expected start date: 03/06/2024