Address
SalaryAbout The Role
We have a fantastic opportunity for an experienced administrator to join our team at our brand new, purpose built, pioneering Integrated Diagnostic Centre (IDC) located at South Tyneside and Sunderland Foundation Trust.
The service consists of five state of the art scanners including CT, MRI, and PET-CT; with significant expansion planned in the following decade to scan a projected throughput of 125,000 patients a year being achieved by 2031.
We are seeking a candidate who can be self-motivated and multitask whilst working in a very busy environment. The role involves a wide range of administrative duties across several platforms. Duties include processing patient referrals; booking appointments; billing and general office and reception duties as needed.
Our Admin team plays a pivotal role in supporting our clinical teams and patients to ensure the smooth running of our MRI/CT and PET-CT Scanning service.
Experience in a healthcare environment would be beneficial but full training will be given to the right candidate.
The hours of work are 40 hours
The service is open 07:30-19:30 and the administrative duties cover the core hours of service, 9-5pm. There may be some flexibility to discuss hours of work for a suitable candidate as a flexible approach is desired to suit the requirements of the service.
You will be working with a dedicated team of Radiographers, PET-CT Radiographers and Technologists , Assistant Practitioners, HCAs, and administrative staff.
Please note that we will be interviewing throughout the duration of this advert. Therefore, if you are interested in this role an early application is advised as we may close the advert prior to the advertised date.
Required Skills and Experience
As a successful applicant you must be able to demonstrate:
- experience using Microsoft office
- previous experience in bookings and scheduling
- good customer service skills
- excellent communication skills, as they will be both patient facing and using the telephone.
- computer literacy
- excellent organisational skills
- the ability to work well under pressure
- the ability to multitask
The applicant also be required to work towards achieving targets, objectives and KPIs.
About Alliance Medical
Alliance Medical are Europe’s leading independent provider of imaging services.
We combine service excellence and innovative imaging technologies to improve patient care and support NHS and independent organisations with their ongoing imaging requirements. Our approach has delivered consistent company growth for more than 30 years.
We live by our company values to ensure the highest level of patient care:
Our Values
Leaders, managers, and supervisors have a particular responsibility to be role models in terms of how they demonstrate these values themselves and how they engage their teams to work in this way.
Collaboration:
We work together and in partnership for all our patients. We respect expertise and combine it to achieve more.
Excellence:
We never compromise. We strive to deliver the very best in everything we do to ensure the highest quality of care. We treat our patients and each other with compassion, dignity and respect.
Learning:
Knowledge and understanding comes from learning. At Alliance Medical we are committed to ensuring that each and every one of us keeps on learning and that we continuously look for improved ways of working.
Efficiency:
Efficiency in healthcare means more patients get better care. We constantly seek new ways to use the scarce resource of healthcare more intelligently so that more people can live longer, fuller lives.
Openness:
We act with transparency and honesty in everything we do, where staff are encouraged to speak up to ensure a safe and secure environment for our patients.
