Administrator

Job: Administrator
Start date: Monday 20 May 2024
Working pattern: Monday to Friday, 8am to 4pm
Salary – £25,954
Location – Weston office (site based, no hybrid option)
Expected duration – 6 to 10 weeks
 
Summary of Role:
 
As Administrator – you will provide an efficient and professional front of house service to visitors to the organisation – putting customer service at the heart of everything you do. You will also support an administrative service for the Workplace and Facilities Coordinator. You will be the first point of contact for colleagues and visitors attending our offices
 
Key Areas of Responsibility:

• Provide all office visitors and colleagues with a professional and welcoming customer focused experience in a professional and courteous manner.
• Communicate clearly and appropriately with colleagues and customers at all times.
• Maintain accurate electronic records and data.
• Respond to all requests on a timely manner in a solution focused approach.
• Ensure you understand the business purpose and contribute to achieving it.
• Work collaboratively to establish, develop and maintain effective working relationships across the business.
• Take an organised approach to work, plan, monitor and adapt to priorities between competing demands.
• Undertake interoffice visual checks on arrival to enable colleagues comfort and performance and report adverse findings to senior member of the team.
• Maintain the security of the office through a vigilant approach to visitors at the point of access.
• Act as a fire warden for the building.
• Perform administrative tasks including data collection for facilities audits in collaboration with the wider facilities team.

Skills, Knowledge and Experience:

• Skills, knowledge and experience required for a Level 1 - Team Member role, along with the below role specific requirements:
• Good level of knowledge and experience of MS office systems.
• Experience in reception/administration role.
• Excellent communications skills both verbal and written, with ability to liaise with a wide range of customers.
• Demonstrable commitment to the delivery of excellent customer service.
• Team player.
• Manual handling skills
• Excellent organisational and time management skills to effectively prioritise workstreams.
• Able to work independently and in a team environment.

Professional/Vocational/Academic Qualifications:

• Good level of IT literacy.
• Good level of literacy and numeracy.
• Manual handling training.

To apply, please submit your CV outlining your relevant experience and qualifications.  
 
We will be reviewing applications on an ongoing basis until the position is filled.