Administrator

Administrator

Location: STARS Southend

Salary: £21,840 per annum

Job Type: Fixed Term Contract until 31/03/2025

We are The Forward Trust (formerly RAPt and Blue Sky), the social enterprise with charitable status that empowers people to break the often-interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community.

What you will be doing

The Administrator is responsible for providing a comprehensive business administration service to support the operational needs of the community substance misuse service providing support to drug and alcohol users.

The purpose of this post is to ensure the smooth administration of the service, encompassing some secretarial duties, data entry collection and monitoring systems. Some flexibility in working hours may be required to cover an occasional late-shift and the ability to manage multiple tasks at once will be key.

• To work with a variety of systems, including but limited to; Microsoft Excel, Word, Outlook, ILLY Case Management System, CJSM and SharePoint.
• To be responsible for answering the general office telephone and dealing with enquiries as appropriate. Using own initiative when dealing with a range of subjects in a courteous and efficient manner, whether in person, writing or telephone, always taking client confidentiality into consideration.
• To assist with filing and maintenance of administration records in an orderly and user-friendly system.
• To co-ordinate and liaise all relevant communications between Head Office and the Project.
• To take minutes in team meetings, in post programme reviews and when required.
• To liaise, where appropriate, with relevant departments, including clinical partners.
• Engage positively in team meetings and supervision sessions as required.
• Opening and distribution of external and internal post, ensuring outgoing mail is delivered to the post room in a timely manner.
• To maintain confidentiality and data protection principles, raising any issues as appropriate.

What we are looking for

• An intermediate certification or demonstrable experience in Microsoft packages.
• Previous experience of working within a confidential and/or secure environment.
• Business Administration qualification

What we offer

• Training opportunities and career development
• Flexible Working
• Simply Health Cashback Scheme
• Cycle to Work Scheme
• Crisis Loan Scheme
• Electric Car Scheme
• 3 x Wellbeing Days (pro rata'd for part time employees)
• Access to Blue Light Card
• Season Ticket Loan Scheme
• Cycle to work scheme
• 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays
• Contributory Pension Scheme - Employer matched contributions of up to 6% in the first two years’ service and up to 9% thereafter
• Death in Service Payment (2x annual salary)
• Critical Illness Insurance (subject to qualifying criteria

To Apply

If you feel you are a suitable candidate and would like to work for the Forward Trust, please click apply to be redirected to their website to complete your application.