Administrator - Business Support Resilience Team

As an Administrator for the Business Support Resilience Team, you will be providing important administrative support to the Children, Adults and Health Department.

Working within the Resilience Team you will be required to provide detailed and accurate admin support to ensure that records and reports are up to date, helping the wider department to provide support to those in the community who may need it.

What will you be doing?  

• You will act as a main point of contact for the Resilience Team and provide effective communication when dealing with enquiries and information requests whilst providing administrative support to managers ensuring work carried out is efficient and procedures are effectively implemented.  
• Daily you will interact with customers, colleagues and partners to maintain strong working relationships. 
• You will have responsibility of collating, maintaining records and analysing information to ensure accurate statements are produced and data is retrieved from computerised systems and interpreted. 
• You will research information within social care and collate evidence for presentation in reports. This may include drafting sections of documents for use by others.
• You will communicate specific concerns, queries and issues and ensure they are accurately and promptly relayed when necessary. 
• You will also be required to accurately record and assist in the monitoring and maintaining of budgets/financial information/resources. 

• You will hold an NVQ 2 or 3 GCSE’s grades C (Grade 4) or above or have equivalent qualification or equivalent relevant experience in office administration.
• You will have the ability to take and type accurate minutes of meetings, with the skill to format documents to a high standard. 
• You will have the ability to communicate effectively to customers, professionals and partnership agencies using a variety of media i.e. email, phone, face to face etc. 
• You will have great IT skills and its practical application, including experience of using Microsoft Office (Outlook, Word, Excel, PowerPoint) and maintaining computerised record systems.
• Have experience of basic financial procedures i.e. petty cash, invoicing etc.

We know our team work best when they have balance in their lives and we offer genuine flexibility to help them achieve that work/life balance.

We value our staff as individuals, investing in their careers and we are recognised for the quality, breadth and depth of our training and development offer, which helps make the greatest long-term difference in work. 

We recognise that our diverse team of skilled and dedicated people make us a great place to work. We welcome applications from everyone and ensure that individuals are selected, promoted and developed on the basis of their merits and abilities.

Our teams at South Gloucestershire Council are making a real difference to the lives of people who live, work and learn here.   

• We're building and shaping communities which people are proud of  
• We're working with the most vulnerable in our community to help them achieve what they want in life  
• We're investing in our schools to ensure every child and young person in South Gloucestershire achieves their full potential.    

We've achieved a great deal, but we need talented and dedicated people to ensure we continue to make a difference.