Administrator - Client Accounts

Role & Team Overview

Your primary role as Accounts Administrator will be to manage a portfolio of clients within the lettings division performing administrative and accounting tasks. This role would perfectly suit someone with previous residential lettings experience but it's not essential as we will provide on the job training. The ideal candidate will be able to manage an ever-changing workload by good prioritisation, use their own initiative and be a methodical thinker.

Working in our vibrant lettings head office at Richmond you'll be sat amongst others, our tenancy progression, client services, property management and renewals team. The accounts team whilst hardworking and proactive, are equally friendly and sociable. We've created an environment that's full of energy aiming for a good work/life balance.

Key Responsibilities

• Answering and solve queries from landlords, tenants, the other head office departments and our branches
• Processing terminations
• Processing payments of deposit returns to outgoing tenants, as well as ensuring all accounts are accurate for new tenants on the system
• Ensuring correct fees are collected from landlords
• Managing daily payments to landlords including rent and credits
• Importing renewal deals
• Spotting inconsistencies and recognising 'red flags' and take the appropriate actions
• Being a team player and assisting your team with additional administrative tasks as and when required

Skills, Knowledge and Experience

• Minimum of 1 year solid previous experience in a similar role
• Accurate IT skills and methodical approach
• Excellent written and verbal communication
• Preferably previous experience in lettings accounts but not essential - may suit someone with a banking background, evidence of good numerously skills are important
• Good knowledge of Microsoft Office, including Outlook, Word and Excel to perform required tasks
• Ability to process and organise workload quickly but accurately
• Customer Service experience
• Strong attention to detail

Assessment applicants can expect during selection

• Screening call
• 3 stage interview
• OPQ competency test

Savills employee offer

Recruitment agencies

Savills only pay agency fees where we have a signed agreement in place and that agency has been previously contacted and directed by a member of our recruitment team. We do not pay agency fees when speculative and unsolicited CVs are submitted to Savills or any of our employees other than via our careers website and through our recruitment process. If this is not adhered to, agency fees will not be paid.

Submission of any unsolicited CVs or proposals to Savills will be deemed evidence of full and unlimited acceptance of this approach.