ADMINISTRATOR / CUSTOMER SERVICE – TEMP ONGOING

| ADMINISTRATOR / CUSTOMER SERVICE – TEMP ONGOING |

| SALARY: £12.18 PER HOUR |

| LOCATION: NG17, NOTTINGHAM |

| START ASAP |

| TEMP ON GOING |

Responsibilities:

• Receiving keys from outgoing tenants
• Giving advice about how to end tenancies
• Sending mail-merge letters on mass
• Sending letters for Housing Officers
• Raising purchase orders, journal vouchers etc.
• Sending emails to new tenants with information about their tenancy
• Attaching documents onto our document management system
• Accepting tenants so they can look for a mutual exchange
• Updating adverts with technical information
• Bidding for properties upon request from applicants
• Adding garage applicants onto our housing management system
• Website messages
• Manage keys for blocks of flats (ordering, updating spreadsheets)
• Collect incoming post from our post room, log, scan, take post to post room for posting out
• Call backs – ringing applicants to get them registered onto the waiting list
• Documents handed in by tenants and applicants – ensure disseminated, scanned etc.
• Deal with general enquiries – face to face

Experienced required

• Microsfot Office experience
• Good orgnisational skills
• Able to communicate both verbally and written