Administrator - Fashion Graduate

We are currently working with luxury fashion company who are recognised as one of the most dynamic and influential fashion sales and distribution agencies globally! Our client are currently searching for a new Administrator, this could be a great opportunity if you are looking to kickstart your career with the fashion industry.
This exciting role is based within a busy, fast paced office environment in North London, if you are organised, proactive and can remain calm when working against deadlines, apply now to find more !
Interviews are being held ASAP and this will be to start in December.
JOB TITLE: Administrator - Fashion Graduate!
HOURS: 9am - 5.30pm
JOB TYPE: Full time, Permanent
SALARY: £25,000 - £28,000
COMPANY TYPE: Luxury Fashion!
LOCATION: North London
CULTURE: Friendly and social environment
BENEFITS: 20 Days holiday plus bank Holidays, plus bank holidays, discounts, life insurance, medical insurance, social and fun team
Duties:
Day-to-day administration of customer service within the business, assisting customers with orders and returns
Being the first point of contact for customer inquiries, providing timely responses
Oversee the life cycle of customer orders, from placement to delivery, ensuring a seamless experience
Ensure product inventory is meticulously managed across all third-party e-commerce platforms
Work hand in hand with our distribution team
Support the e-commerce management team in the smooth operation of daily tasks and long-term initiatives
Providing a variety of accurate reports and information for other departments
Requesting and checking of customer purchase orders, highlighting and resolving any discrepancies ahead of deliveries
Coordinating picking and despatch requirements with the warehouse team
Booking in deliveries with customers and producing any necessary labels or paperwork if required
Creating a variety of reports and sending out weekly stock lists to customers
Organising collections of stock and processing returns
Creating and maintaining sales target for the sales team
Handling complaints or order issues, escalating where necessary
Keeping accurate records of information
Reconciling seasonal purchase order requirements with Operations TeamKnowledge & Skills required
Experienced in working within a customer service based role or office based role
An interest within luxury fashion & retail!
Ability to build relationships with colleagues / clients
Proficient with Microsoft Office
Excellent written and communication skills
Basic numerical skills
Good telephone manner
Good knowledge and experience with Shopify is desirable
Good level of education - degree educated 2.1 or aboveAbout you:
Highly organised and efficient
Friendly & personable
Excellent time management skills with the ability of working to tight deadlines
Attention to detail and understanding of the need for accuracy
Strong verbal and written communication skills
The ability to problem solve and multi-task
The ability to work to timetables and under pressure
An interest within luxury fashion & retail
Enjoys administration and is looking for a customer focused careerOffice Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.
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