Administrator & Junior Administrator

Administrator / Junior Administrator

Due to ongoing business growth, Safe Environment now require a full time (part-time considered) Administrator & Junior Administrator to look after the day to day admin tasks involved with operations and accounts and support/assist the Operations Manager/Business Development Manager/Directors.

The roles will report to the Managing Director and assisting various areas within the business. The successful candidate will be based primarily from our Keighley, BD21 office with some home working possible.

The role & it's responsibilities:

• Assisting the Office Manager with planning & scheduling of works, associated appointments and booking required sub-contractors
• Building relationships with & providing support to the field based teams via telephone and our 'Jobber' ops system
• Booking skips/exchanges
• Booking hotels and organising equipment
• Ordering consumables/supplies
• Creating/issuing of quotations
• Some data entry
• Dealing with customer enquiries/queries via telephone, email and live chat
• Providing a friendly 'reception' service - taking and making calls to customers, suppliers, staff and others
• Invoicing via Quickbooks
• Allocation of payments via Quickbooks
• Processing of supplier invoices via Quickbooks
• Issuing purchase orders via Quickbooks
• PA support to Directors and population of reports
• Population & quality checking survey reports
• Updating/managing social media
• Sales calls/lead generation
• Mucking in with any other help - we're a small firm and look after each other!

Candidate personal/skill requirements:

• Open, honest, trustworthy & accountable - say it how it is and hold up your hand if you get it wrong
• Self motivated and able to work alone - crack on without being asked
• Excellent, adaptable communication skills - know how to talk to whom, and adapt for the person and situation
• Organised & able to 'multi-task' - dip in and out of everything without dropping too many balls
• Aware and accepting of limitations - nobody's perfect, just know when and be willing to ask for help
• Good initiative, attention to detail & problem solving skills - fully understand and break down the issue, consider the options, assess and select the best of a bad bunch
• Overall success motivated & driven - nobody works just for the love, but if you're driven by success we'll reward you for it
• Willingness/desire to go over and above - put the extra time/effort in as required

Candidate skille & experience requirements:

• A minimum of 2 years varied customer facing work experience ideally including some office admin but not required
• Communicating with staff at all levels, clients, suppliers and authorities
• Excellent ICT skills inc. MS Office & Mac and adaptable to other apps
• Experience using online accounting packages

Desired additions:

• Experience of working in/supervising a field base services/construction environment
• Experience working in a demolition/asbestos removal/management environment
• Experience of an online field based ops system e.g. 'Jobber'/scheduling with various criteria to consider
• A full UK driving license and own vehicle

Salary & Benefits

- Up to £28,000 per annum- 31 days annual leave entitlement- Company pension

Career Progression/Development

Additional training will be provided. The successful candidate has the potential to develop and progress into a supervisory/management role within the company and all necessary support will be provided for this. Training and mentoring will be provided in order to expand on their skills around the business fields and relevant associated skills