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Form of work
Salary About the role
Working as part of the Quality of Decision Making Team, you will assist with the administrative progression of referrals through the NMC’s review and Agreed Removal processes and in line with the NMC’s rules, operational standards and performance measures.
You will deliver excellent standards of customer service and care to all internal and external stakeholders.
The purpose of the Quality of Decision Making team is to promote and enable consistent high quality Decision making on cases at each point of the Fitness to Practise process. We do this by reviewing our internal Decision making outcomes and embedding learning at all levels through the provision of constructive feedback and the delivery of targeted training.
About You
As a Team Assistant, you will have:
• Excellent verbal and written communications skills and experience of delivering high quality customer service.
• Experience of, and ability to deal with a high workload, following established procedures and delivering reliable and accurate outputs.
• Good IT skills with experience of Microsoft Office, Excel and Adobe software packages
