Administrator - Repair & Maintenance Services

As a team support Administrator, you will provide a full, effective and efficient administration service to wider teams, helping with the supply of materials to help complete jobs for customers as well as other administration coordination and support for repairs and maintenance. You will ensure services provided are of high quality and undertaken with a customer-based ethos.

12 weeks temporary assignment Immediate start

Duties

• To be responsible for facilitating the approval of invoices and closure of work orders. To play a pivotal role in ensuring timely payments of our external suppliers, sub-contractors and internal customers.
• Working with the relevant contractors including trade operatives to resolve internal and external customer queries relating to completed works orders.
• Pro-actively monitor open works orders and chase contractors for invoices. Varying and completing works orders as appropriate.
• Resolve day to day customer queries relating to contractor works as well as attend meetings as required to provide additional information relating to the administration of contracts and/or functions.
• Raise queries and issues relating to invoices and/or work claimed with the relevant parties.
• Ensure payments, invoices and purchase orders are duly dealt with effectively, resolving any discrepancies, reconciling Contractor statements.
• Liaising with trade colleagues raising purchase orders for materials and supporting with approval or contractor purchases orders.
• Liaising with Suppliers around material queries and customer chases.
• Liaise with other employees around repairs orders being held, releasing held jobs once they are checked for accuracy of information and feeding back.

Knowledge and Experience required

• Confidence in using data entry and storage software systems for document storage or similar data software programmes.
• A team player who can work under pressure and prioritise workloads to deliver an efficient service, promote team working and share ideas. Support other team members and their duties as required.
• Ability to communicate with a wide range of individuals including customers, contractors, suppliers and colleagues at all levels.
• A good working knowledge of Microsoft Office packages including Outlook, Word and Excel.
• An administrative background with the ability to manage conflicting priorities with a high level of accuracy.
• Demonstrate our value and behaviours

Working Hours

Monday to Friday Office Hours 37 hours per week