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SalaryJob Title: Administrator/Scheduler
Company: Specsavers
Location: BL1 (Local applicants preferred)
Hours: 1pm - 6pm, Monday - Friday
Starting Salary: £13,992.00 per annum
Benefits:
- 20 days holiday plus bank holidays
- Birthday off
- Supportive team environment
- Relevant training provided
About Specsavers: Specsavers is a leading optical retailer committed to providing excellent eye care and customer service. We are dedicated to ensuring that every patient receives the highest standard of care and attention.
Job Description: We are currently seeking an experienced Administrator/Scheduler to join our team in BL1. The ideal candidate will have a minimum of one year's experience in a call centre or office administration role. While optical experience is advantageous, it is not essential.
Key Responsibilities:
- Support a highly experienced team of professionals by ensuring the patient journey is a positive experience
- Manage patient appointments, orders, clinical requests, and internal processes effectively
- Handle a high volume of phone calls and communicate confidently with customers
- Adapt to changing priorities and multitask effectively
- Demonstrate attention to detail and the ability to think on your feet
Requirements:
- Minimum of one year's experience in a call centre or office administration role
- Highly competent in using in-house packages and MS Office
- Must be methodical in approach and able to adapt to changing priorities
- Excellent communication skills and confidence in speaking to customers
- Must be local to BL1
- Would be great if you like dogs too.
At Specsavers, we value diversity and are an equal opportunity employer. We encourage applications from all qualified individuals regardless of race, ethnicity, gender, sexual orientation, age, disability, or religion.
