Administrator
Location: Bradley Stoke, Bristol
Hours: Full Time Monday to Friday
Salary: 25,000 - 25,500 per annum
Our client is looking for an Order Processing Administrator to join their mission in delivering a first-class customer experience.
Working closely with the Sales and Production teams, you will ensure customer order requirements are met and deadlines are achieved.
Key Responsibilities of an Administrator
- Corresponding with customers by telephone and email.
- Inputting orders onto the internal business system (currently SAP).
- Monitor orders across the full order lifecycle.
- Ensure the timely delivery, despatch, and payment of orders.
- Verifying fulfilment provisions and processing credits.
- Booking transport for despatch.
- Maintenance of client databases.
- Ensure health and safety compliance.
Key Skills of an Administrator
- Experience working in a customer service focussed role.
- Microsoft Office Suite and SAP experience.
- Working knowledge of sales processes.
- Knowledge of ISO.
- Excellent customer service and problem-solving skills.
- Ability to build good working relationships.
- Ability to work in a fast-paced environment.
For more info please call Katie at First Base