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Form of workAdministrator Shared Services Team
QA Higher Education
Birmingham based, Hybrid working.
Are you a recent graduate or an administrator looking for a new challenge in a rewarding environment supporting students into Higher Education Programmes. Ideally you will have some experience within the education sector (preferred) or within a busy back-office function where organisation, attention to detail and communication are key?
If so, we have the perfect opportunity for you!
About our role: As Shared Services Administrator, you will be supporting the English Test Bookings Team by booking applicants in for the English test and assisting international students with accommodation queries.
Good IT, Word, and Excel skills a MUST
Here's a flavour of what's involved: (training provided, click the link to read the full JD)
Ensuring booking requests are actioned accurately and in a timely manner by following the correct processes.
Issuing the results to the student and appropriate parties.
Supporting our partners with requests for the use of our booking test and follow separate processes.
Confirming all bookings at least 3 days in advance to ensure that the applicants that have booked a slot are eligible to take the test.
Updating the booking platform with the applicant test status to ensure accurate data is available of attendance etc.
Supporting students with Accommodation queries and ensuring that their records are updated.
Bring your experience:
Strong administration skills and computer skills with excellent time management skills
Attention to detail.
Ability to problem solve.
Work effectively under pressure
Communication skills
A little more about us:. Students preparing for undergraduate study. Working professionals looking to specialise in their field. Career changers. Everyone should be given access to outstanding higher education and our aim at QA is to make that possible.
We work with our partner universities to offer courses ranging from foundation programmes to postgraduate degrees covering subject areas including Accountancy, Business, Computing, Cyber, Digital Marketing, Events Management, Project Management and Web Development and delivered in city centre locations.
Apply today - Simply hit the apply button.
Equal Opportunities
At QA, our mission is to help everyone find their place in the world. This means we continually celebrate the diverse community different individuals cultivate. As an equal opportunity employer, we stay true to our mission by ensuring that our place can be anyone's place.
We look forward to hearing from you!
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