Administrator

Job Title: Administrator
Location: Hybrid (Split between home and nearest office)
Hours: Full or part-time, permanent
Package: BUPA cash plan, 23 days holiday plus bank holidays, your birthday off, along with other employee benefits
Salary: 22,575 k per annum

Do you want to join a winning team that always smash their targets and get great client feedback?

Do you have administration experience? Are you a task-driven professional who thrives on supporting function?

Would you like to join a progressive and rewarding company?

Then we want you!
Here at HS Direct, we have gone from strength to strength. Our services help businesses across the UK with Health & Safety and Employment Law software solutions, and they have never been more in demand.

As a result, we are looking to bolster our Administration processes and we are looking for the absolute best to join us.

What we are looking for:
We are looking for a confident individual who is quick-thinking, adaptable and resilient.
You will be enthusiastic, driven and solution-focused. Excellent communication skills and attention to detail are a must.

What we can offer:
The chance to work for a Best Companies accredited business
A fun and supportive working environment
Real opportunities to progress

Job Overview:

As an Administrator with a focus on payment processing, you will play a pivotal role in ensuring accurate and timely handling of client payments. Your primary responsibility will be to manage administrative tasks related to processing client payments, maintaining financial records, and providing support to the client-facing teams. By efficiently managing payment-related processes, you will contribute to the overall financial health of the company and enhance the client experience.

Key Responsibilities:
Payment Processing: Oversee the end-to-end process of receiving and processing client payments, including checks, electronic transfers, and credit card transactions.
Payment Reports: Prepare and analyse payment reports, providing insights to management and the client relations team for better decision-making.
Collaboration: Work closely with the finance team and client relations team to ensure seamless coordination and communication regarding payment processing.
Team calendar management: Manage diary for onboarding team
Allocation: Identify cohorts of client base and successfully allocate sales and renewals opportunities
Process Improvement: Continuously assess payment processing workflows and suggest improvements to enhance efficiency, accuracy, and customer satisfaction. Internal sales quality control and compliance.
Client Support: Provide back-office support to the client relations and sales team by assisting with payment-related inquiries and account updates.

Preferred Qualifications and Requirements:
Proven experience in payment processing, accounts receivable, or financial administration, preferably in a client-focused environment.
Familiarity with financial software and systems, including invoicing and payment processing platforms.
Strong numerical and analytical skills, with exceptional attention to detail.
Proficiency in Microsoft Excel for data analysis and reconciliation tasks.
Excellent communication skills, both written and verbal, to liaise with internal teams and clients effectively.
Ability to prioritise tasks, handle multiple responsibilities, and meet deadlines in a fast-paced environment.

Note: This job specification serves as a general outline of the key responsibilities and qualifications for the role of Administrator. Additional duties may arise, and adjustments to the job specification may be made as needed to meet the evolving needs of the company.

Hit Apply now to forward your CV.