Administrator

Administrator - Events

Full time, permanent

Salary up to £30k

Hybrid working offered (following successful completion of initial training)

Office based in Farnborough

This thriving membership organisation are growing and as such are seeking an experienced Administrator to join their team. This is a busy role and we’re looking for someone proactive, highly organised, with exceptional communication skills and strong IT skills - especially MS Excel. This role involves organising events (both in person and online), producing reports, monitoring budgets and upkeep of an internal database.

Responsibilities include:

• Administer and organise committee meetings, events, and administration including invoicing and data reporting.
• Organise events both monthly and annually.
• Book venues for events as required.
• Assist with preparation of new member welcome packs.
• Develop and coordinate all surveys including; annual benchmarking survey, membership satisfaction survey and others.
• Produce Management Information (MI) reports for the Board and meetings
• Maintain the website and contribute to new developments including, for example, projects to enhance members’ user experiences.
• Coordinate and administer activities to notify members of any changes to membership fees including annual renewal notifications.
• Support Senior Administrator with the accounts/invoicing using Sage.
• Process member enquiries and upload responses to the website and follow ups.
• Responsible for health and safety and data protection ensuring that procedures and policies are up to date and compliant with regulations and law.

Candidate requirements:

• Previous experience in a similar administration role
• Demonstratable experience of organising / coordinating events or conferences is desirable
• Strong office administration skills, including experience with databases systems
• Knowledge of MS Office (Word, Excel and PowerPoint) and experience with Power BI would be advantageous
• Excellent oral, written and presentation skills with the ability to write clearly and in plain English and with an accessible style
• Excellent attention to detail with the ability to proofread materials and check own work for accuracy
• Proven organisational and effective time management skills
• Enthusiastic, professional with a pro-active attitude