Administrator/Receptionist

Management of reception and general administrative support the post holder will be pivotal in ensuring delivery of an excellent front of house reception/telephone service. The post-holder will assist in ensuring the service experienced is positive and service user confidentiality is maintained at all times. Treat all visitors i.e. service users, families/carers, colleagues and all visitors with respect, dignity, courtesy and in accordance with Navigo Values. The post-holder will be responsible for maintaining up to date knowledge on Navigo policies, process and procedures and working within these at all times. The post-holder will assist in administrative duties under direction from Senior Administration staff within the provision of team requirements. The post-holder will undertake relevant duties required from time to time as requested by Management which correspond to the general character of the post and is commensurate with the level of responsibility. The post holder will use the clinical database system of the organisation