Administrator / Receptionist – The Square Medical (Dundalk)

The purpose of this role is to provide administrative and reception support to all staff in our Centric Health Medical Practice.

You will need to have a passion for both Healthcare and the fast-paced culture of a growing company. You will need excellent inter-personal skills and the ability to work as part of a team.

Administrator / Receptionist - The Square Medical (Dundalk)

• Contract: Permanent Full time
• Hours: 40 Hours Per week
• Working Pattern: Monday - Friday
• Commencement Date: As soon as possible
• Location: 1st Floor Elgee Building Market Square Dundalk Co. Louth. A91 YR9X

Benefits of working with Centric Health:

1. Pension: The company will match a 5% employee contribution on a monthly basis.
2. Access to our Employee Assistance Programme to speak to an independent trusted advisor regarding any personal issues or challenges. 
3. Sick Leave: Upon completion of your probation, the Company will pay basic salary totalling a maximum of 2 weeks of your contracted hours.
4. GP Visits:  All Centric employees plus immediate family are eligible for discounted GP visits, in our Centric Health Practices.
5. Indemnity: Indemnity is covered under the Company's policy.
6. Birthday Day Off
7. Maternity Leave
8. Paternity Leave
9. Flexible Working

The successful candidate will be responsible for, but not limited to the following:

• Answering all in-coming calls and re-directing as appropriate
• Managing patient appointments
• Meeting & greeting all patients to the Practice
• Cash handling and issuing of receipts
• Maintaining GMS records
• Preparing prescriptions
• Scanning and filing
• Any other duties assigned by the Practice Manager or GP

Requirements:

• 1-2 years administration/reception/customer service experience required
• Experience working in a fast-paced environment is essential
• Excellent interpersonal, communication and telephone skills
• Strong Multi-Tasking Skills
• Computer literate in Word/Excel/E-mail
• Willingness to be a team player and an ability to work on own initiative
• Excellent organisational skills
• Flexible attitude to changing work practices

Key Skills:

Patient Focus

• The ability to remain calm, professional, and polite in dealing with our patients and colleagues

Personal Integrity

• Be professional in your approach to your work
• Be honest and reliable
• Be trustworthy and respectful

Teamwork

• Build and maintain good relationships with all colleagues
• Be willing to take on jobs to balance the team workload
• Aim to communicate well with people at all levels

Managing Change

• Welcome and embrace change, with a positive attitude

Develop yourself and others

• Be motivated to learn and develop
• Support, encourage and motivate others
• Coach, guide and give constructive feedback to others

Key Experience: 

• Excellent written and spoken English is a requirement for this role

Centric Health is an equal opportunity employer committed to diverse and inclusive workforce.