Adults Senior Manager (Tech)

This role has a starting salary of £66,774 per annum, based on a 36-hour working week. This is a 24-month fixed term / secondment opportunity.

We are excited to be hiring a new Senior Manager (TECH) to join our fantastic Technology Enabled Care and Homes (TECH) Programme. For internal candidates interested in the Secondment opportunity, please discuss with your Line Manager before submitting your application.

Rewards and Benefits:

• 26 days' holiday (prorated for part time staff), rising to 28 days after 2 years' service and 30 days after 5 years' service
• Option to buy up to 10 days of additional annual leave
• An extensive Employee Assistance Programme (EAP) to support health and wellbeing
• Up to 5 days of carer's leave per year
• Paternity, adoption and dependants leave
• A generous local government salary related pension
• Lifestyle discounts including gym, travel, shopping and many more
• 2 paid volunteering days plus 1 team volunteering day per year
• Learning and development hub where you can access a wealth of resources

About the Team

Surrey currently operates a Countywide Enabling You with Technology service offering motion sensors, monitoring support and providing responder services to residents within their own home. We also operate several smaller scale pilot programmes supporting people in transition, those with mental health, learning disabilities, and older people.

We now need to take considerable steps to drive this programme forward across directorates, maximising benefits to residents, carers, our own workforce and the wider care sector whilst of course improving our opportunities to make financial efficiencies in order to provide more care to more people.

With fantastic examples already out there, demonstrating the positive outcomes TECH can offer to residents, we now have to focus on developing a clear vision and strategy for the programme longer-term. We need to improve monitoring, cost benefit analysis, future growth opportunities and scalability whilst ensuring TECH becomes a core part of our social work practice and models of service delivery.

About the Role

As the Senior Manager (SM) for TECH, you will be responsible for change management and culture growth within the organisation. You will need to work with teams to understand their challenges, frustrations and reservations relating to the adoption of TECH within Surrey. You will use this as the catalyst for developing new approaches and designing new processes. You will see opportunities for technology to improve our social work practice and outcomes for residents and be able to help us demonstrate these through implementation and developing appropriate recording, reporting and monitoring that remains Care Act focused.

You will be a credible individual who understands social care (and health), but most importantly people. You will support the SCM in co-production and programme visibility, particularly through using case studies, managing our webpages and ensuring SharePoint has the resources needed by staff to gain confidence and adopt technology as part of our business as usual.

Specifically, you will work on practical referral processes and recording (LAS) to impower staff to 'think TECH' and to capture this through our systems to realise benefits in the short and longer term. You will lead ongoing and consistent engagement with staff through drop ins, online training and resource development including delivering TECH events to the public and staff as required.

Given the increasing demands placed upon our front-line staff, you will be able to work with locality, reablement, transitions, mental health, carers and LD&A teams (as examples) to make sure TECH enables better outcomes for those delivering social care as well as those in receipt of social care.

We are looking for a passionate individual who shares Surrey's vision for TECH, can seek the right partnerships and connections to deliver our strategy, and who can lead change within our own organisation and communities to maximise the opportunities technology can offer.

Our offer will include, but will not be limited to, the following areas:

• Transitions
• Unpaid carers
• LD&A and MH (Inc. Dementia)
• Physical Disabilities
• Older People
• Accommodation for all
• Health (and social care) Inc. Hospital Discharge and admission avoidance (reablement key)
• Maximising and maintaining independence: Public facing self-funder information and advice with potential for sold service longer term.

Shortlisting Criteria:

To be considered for shortlisting for this position, your application will clearly evidence the following:

• A sound understanding of social care and experience of managing teams through change
• A proven ability and desire to enhance social care practice through new initiatives, new processes and opportunities to work and think differently
• A track record in improving outcomes for people whilst supporting the department to manage its finances effectively.

The job advert closes at 23:59 on 29/04/2024 with interviews planned for the 8th, 9th & 10th May 2024. We look forward to receiving your application and personal statement, please click on the apply online button below to submit.

Our Commitment

Surrey County Council is proud to be a Disability Confident Employer. A guaranteed interview will be offered to all disabled applications where:

• The candidate has evidenced the minimum criteria for the role through their application
• The candidate has chosen to share that they have a disability on the application form

Our application form and onboarding process will provide an opportunity to request any reasonable adjustments for the interview and/or the role. We want to be an inclusive and diverse employer reflecting the community we serve and particularly welcome applications from all underrepresented groups.