Address
Form of work
SalaryRole : Aftersales Manager Automotive
Salary £75,000 OTE & Company Car
Location: Chiswick, London.
Our client is an award-winning dealer group representing some of the best OEMs.
Role
You will lead and manage the Service and Aftersales team, including Parts Advisors, Service Advisors, Technicians and Drivers. You will manage, coach, and motivate your team to build long-term staff performance and progression. You will monitor performance against agreed targets and budgets, whilst challenging and driving performance ensuring the success for each individual site.
As an Aftersales Manager, you will also analyse performance areas of weakness and appropriate targeted marketing activity whilst monitoring and working to monthly, quarterly, and annual targets.
Requirements
As a person you are a leader, you can influence and motivate a team effectively with your energetic nature. You have a customer-centric mind-set, excellent communication and negation skills and are also commercially aware. As a committed and self-motivated individual, you will be able to drive and influence your team by providing consistent guidance and support.
As a leader you are supportive and clear with communicating. You provide guidance to ensure team members can thrive and develop. You will be able to maintain a trusting environment to be able to extract and recognise individual skills from each member of the team.
Experience
To be successful within this role as an AfterSales Manager you will have the commitment, motivation, and flexibility to lead and drive two separate sites to individual success. You will also hold a comprehensive knowledge of the motor trade and a methodical and logical mind-set to ensure consistency in the success of each individual team.
• At least 3 years in a Service Manager or Aftersales Manager position
• Excellent communication and negotiation skills
• Can influence and motivate a team effectively
• Can maintain a methodical and logical approach to varying workloads
