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Form of work
SalaryI am currently recruiting for a multinational manufacturing company for a Sales Coordinator/After Sales Support to join their fantastic team.
About the role
You will provide an outstanding service in response to customer demands, carrying out the necessary procedures to ensure the requests are dealt with effectively and efficiently and to assist with development of After Sales.
What you will be doing
Responsibilities:
- Provide support to both existing and new customers via phone and/or email.
- Following up on existing quotes/collecting information from the customer
- Generate quotations based on the customer’s needs.
- Obtain prices from Suppliers and internal departments.
- Calculate the cost of specific components by collecting data on material costs and required labour hours.
- Create Order Sheets
- Reach out to existing/new customers to introduce newly developed products.
- Initiate contact with customers who have recently purchased new equipment.
- Occasionally visit customers along with service engineers
- Update the CRM database with new customer information and document records.
What you will need
- Exceptional communication skills
- IT Literate - experienced in MS Packages
- Ability to work as part of a team.
- The ability to read technical drawings would be advantageous, but not essential (AutoCad or Inventor)
What you can expect
- A truly amazing company to work for
- Excellent Benefits
- Values Led Organisation
- 26 days annual leave excluding Bank Holidays, increasing with length of service.
- Full Time and Permanent
- £25,200 per annum
Please contact Jo Jenkins in our Cardiff Branch today.
