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Form of work
SalaryNEW AFTERSALES ADVISOR JOB
Bournemouth
Salary: 25k basic, 32k ote + benefits
YOLO Recruitment is currently looking to recruit a Service Advisor / Aftersales Advisor to join our client’s dealership in the Christchurch xarea.
You will need to have experience as a Service Advisor / Aftersales Advisor and a full UK driving license.
Duties of the Service Advisor / Aftersales Advisor :
- Sell additional products, services and repair works
- Ensure customer awareness of all products and services available
- Approach all customers and assist with requests
- Maintain effective liaison with sales, parts and workshop team
- Ensure the tidiness of the service reception area to promote the professional image
- Maintain a presence at the service reception desk, ensuring that all customer queries whether in person or on the telephone are answered
- Answer customer’s questions regarding technical problems
- Notify customers promptly of completion of work
- Handle all customer complaints
- To provide customer estimates
- Invite the customer to talk about a vehicle problem directly with the technician, therefore aiding first time fix and improving customer satisfaction
- Give a quote (price) to the customer both verbally and written formats
Hours for the Service Advisor / Aftersales Advisor : Monday to Friday 8.00 – 5.30 (shifts are available) and Saturday 1 in 3, 8.30 – 12.30.
To apply for this Service Advisor / Aftersales Advisor role, please send your CV to Katy at YOLO Recruitment.
