Aftersales Advisor

Aftersales Advisor
Location: Poole
Salary: £25,000, uncapped OTE.
Hours of work: Monday - Friday, 8AM - 6PM
1 in 3 Saturdays 8Am - 12.30PM
Dynamite Recruitment is working in partnership with a specialist organisation who as a result of success are growing the business.
As an Aftersales Advisor you will be responsible for:
* Arrange loan car delivery or collection.
* Provide excellent customer service.
* Taking ownership of warranty enquiries, processing claims in line with manufacturer requirements, keeping customers up to date and informed, ensuring once complete, claims are processed and invoiced in a timely manner.
* Logging bookings on the system.
* Check the customer in and out and explaining the work carried out and the benefits etc.
* Manage customer expectations.
* Ensure all relevant paperwork is completed and filed according to company policy
The ideal Aftersales Advisor will have:
* Drive and determination
* Will want to learn.
* Will be able to multitask, be adaptable to change
* Will have previous experience within an administration role.
* Will be fully competent in using Microsoft Office
* Will have good communications skills.
* Will want to develop within an organisation.
To be considered please submit your CV asap
INDDYN