AddressLocation of Role: Stansted
Advert Closing Date: 18/01/2024
Starting Salary: £24,921.00 (pro-rata for part-time vacancies)
Part/Full Time: Full Time
Contract Type: Permanent
Working Pattern: 24/7 shift
Weekend/Evening Working: Yes
Are you a self-motivated and experienced Communications Officer.? Do you want to play a vital role supporting counter terrorism work and proactive policing of one of the UK’s primary airports? Are you passionate about serving and protecting the public? Can you meet the challenges of working in partnership with the 12,000 other employees at the airport?
An exciting and challenging opportunity has arisen for an individual to join the team in the Police control room at Stansted Airport.
We are looking for proactive and well-motivated applicants who can evidence control room experience and are able to work well as part of a team of professional multi-skilled staff.
Applications are invited from staff who have relevant previous experience within a control room environment. An understanding of control room work, intelligence handling and the use of a wide variety of police control room computer-based systems and applications is preferable. Knowledge of AIRWAVE, CORTEX, STORM, PNC, Intelligence, ANPR and ATHENA is essential along with the ability to quickly learn the airport specific system(s), demonstrating an aptitude for learning and adopting new, collaborative ways of working is essential.
You must show well-honed listening and interpersonal skills in order to deal with Airport emergency calls and a high degree of flexibility and resilience to cope with the pressure and demands of the role, together with the ability to work a shift system covering 365 days per year.
Excellent verbal and written communications skills are essential in order to communicate with callers, deal professionally with all enquires whilst managing caller expectations. The ability to assess and analyse information, identify risk and vulnerability and consider options for actions using own initiative and professional judgement is a requirement of the role. The ability to problem solve, think logically and make sound decisions applying agreed policies parameters and procedures is essential.
The time critical nature of this work will require a person able to prioritise workloads to meet deadlines, be reliable and have an organised and methodical approach with attention to accuracy and detail.
You will need to demonstrate evidence in the following areas:
- Evidence of excellent verbal and written communications skills
- Your ability to assess and analyse information
- Prioritise workloads to meet deadlines
- Your ability to problem solve making sound decisions within the parameters of procedures.
Any questions about the role should directed to Insp 42002651 Tom Stokes or Communications Supervisor 42007558 Craig Davies.
Essex Police offer incremental increases within this salary band, therefore the salary for this position will rise to a maximum of £27,351.00.
For the full job description please click here.
Depending on your current vetting level and security clearances, you may be required to complete additional vetting information during the recruitment process.
Kent Police and Essex Police welcomes applications regardless of age, disability, gender reassignment, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sexual orientation, sex, or employment status.
Please let us know if you require extra support at any stage of the application process, or for further information regarding this position, please email us at recruitment.business.services@ecis.police.uk stating ‘Application Support and Adjustments’ in the title of your email. Alternatively, you can call us on 01245 452833.
Where appropriate we will make adjustments to the selection process, working arrangements and/or the working environment provided it is reasonable in all the circumstances to do so.
This post is open to British Citizens, members of the EC or other states in the European Economic Area. If you are a Commonwealth citizen or a foreign national, you must be a resident in the UK free of restrictions and with indefinite leave to remain in the UK. All applicants must have lived in the UK continuously for the past three years.
Essex Police and Kent Police are an equal opportunities employer. Communications may be recorded for monitoring purposes.
As a Disability Confident Leader we:
- have subjected our Disability Confident self-assessment to an external challenge and validation
- are taking an active leadership role in encouraging and helping other employers on their journey to becoming Disability Confident.
