Address
Form of work
SalaryWednesday 14 February 2024
Salary Range
£25,707 - £27,060
We support agile working - click here for more information on agile working options.
Agile Working Options
Reduced Hours
Job Description Summary
This role is based in the Isle of Man, working 21 hours per week on a Fixed Term Contract until Dec 2024
Job Description
JOB TITLE:Allocation Manager
SALARY: c£25,707
LOCATION: Douglas, Isle of Man.
HOURS: 21 Hours per week.
WORKING PATTERN: This is a reduced hours role on a Fixed Term Contract until Dec 2024 and is office-based
About this Opportunity
As an Allocation Manager you'll play a meaningful role in supporting your customer facing colleagues. In this office based role you'll be:
- Reviewing and allocating workflow to the relevant teams
- Dealing with adhoc requests, knowing when to allocate new resources and when other solutions are more suitable.
- Keeping records of volumes and provide MI to senior partners.
About us
Join us and, as well as making a difference to customers, you’ll enjoy a fulfilling career where you’re free to be yourself. Phenomenal colleagues, transforming workspaces, hybrid working and a wide variety of career opportunities - you’ll find them all here.
What you’ll need
- You’ll need to be organised and manage your time effectively to ensure a balanced approach, supporting delivery of business area objectives
- You’ll need excellent attention to detail
- To take ownership of workflow received and allocate accordingly
- An understanding of know your customer/ CDD requirements.
- Self driven and self-motivated
- An ability to quickly establish relationships; to understand and meet your customer’s needs through our diverse range of services.
And any experience of these would be really useful.
Banking or business experience where you've dealt with customers previously.
Customer Service & Quality are key.
About working for us
Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms.
We want our people to feel that they belong and can be their best, regardless of background, identity or culture.
We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative.
And it’s why we especially welcome applications from under-represented groups.
We’re disability confident. So if you’d like reasonable adjustments to be made to our recruitment processes, just let us know.
We also offer a wide-ranging benefits package, which includes:
- A generous pension contribution of up to 15%
- An annual performance-related bonus
- Share schemes including free shares
- Benefits you can adapt to your lifestyle, such as discounted shopping
- Up to 22 days’ holiday with bank holidays on top
- A range of wellbeing initiatives and generous parental leave policies
If you’re excited by the thought of becoming part of our team, get in touch.
We’d love to hear from you.
At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.
We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.
We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.
